) 上海师范大学人力资源管理系, 上海 200234
收稿日期:2020-10-04发布日期:2021-06-25通讯作者:张辉华E-mail:zhanghuihua2005@126.com基金资助:国家自然科学基金面上项目(71971141)Team emotional intelligence: A social network perspective
ZHANG Hui-hua() Department of Human Resource Management, Shanghai Normal University, Shanghai 200234, China
Received:2020-10-04Published:2021-06-25Contact:ZHANG Hui-hua E-mail:zhanghuihua2005@126.com摘要/Abstract
摘要： 据估计, 60%的团队都没有达到它们的目标, 这给学术界提出了重要且具有挑战性的研究课题。情绪智力(emotional intelligence)是在人际关系基础上发展起来的重要概念。研究发现, 基于微观个体或宏观整体的团队情绪智力在团队成功达到目标过程中起到重要作用。然而, 当前尚无研究探讨基于团队局部成员间情绪智力行为交换而产生的团队情绪智力对团队的影响。为此, 本课题从配对层次(一对一关系中两个人, 即actor-target)这一新角度探讨团队情绪智力, 通过把它看做团队过程中一种产生的状态(emergent state), 在整合团队成员交换理论和社会网络方法基础上对它进行研究。具体围绕团队内配对单元存在的交换关系(指目标者感受到行动者对其实施的情绪智力行为)在团队中形成的网络所代表的团队情绪智力开展实证研究, 以期从理论上揭示团队内情绪智力行为交换的特征, 情绪智力自下而上(bottom-up)由个体发展到团队的过程, 以及配对基础的团队情绪智力的影响效应, 从而为团队管理实践提供具体的改善建议。
图/表 3
图1团队情绪智力的测量指标(EI代表情绪智力, 下图同)
图1团队情绪智力的测量指标(EI代表情绪智力, 下图同)
图2团队情绪智力的形成过程(指团队背景下)
图2团队情绪智力的形成过程(指团队背景下)
图3团队情绪智力的具体影响
图3团队情绪智力的具体影响参考文献 70
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