信任以稀为贵?下属感知被信任如何以及何时导致反生产行为

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陈晨¹, 张昕², 孙利平³, 秦昕¹(

), 邓惠如¹

¹ 中山大学管理学院, 广州 510275
² 香港中文大学管理学系, 香港 999077
³ 广东金融学院人力资源管理系, 广州 510521

收稿日期:2019-04-03出版日期:2020-03-25发布日期:2020-01-18
通讯作者:秦昕E-mail:qinxin@sysu.edu.cn

基金资助:* 国家自然科学基金项目(71702202);国家自然科学基金项目(71872190);国家自然科学基金项目(71502179);广东省珠江****(青年)岗位计划(2018);中央高校基本科研业务费专项资金资助(19wkpy17)

Trust is valued in proportion to its rarity? Investigating how and when feeling trusted leads to counterproductive work behavior

CHEN Chen¹, ZHANG Xin², SUN Liping³, QIN Xin¹(

), DENG Huiru¹

¹ Sun Yat-sen Business School, Sun Yat-sen University, Guangzhou 510275, China
² Department of Management, The Chinese University of Hong Kong, Hong Kong 999077, China
³ Department of Human Resource Management, Guangdong University of Finance, Guangzhou 510521, China

Received:2019-04-03Online:2020-03-25Published:2020-01-18
Contact:QIN Xin E-mail:qinxin@sysu.edu.cn

摘要/Abstract

摘要： 感知被信任是信任相关研究中的重要组成部分, 近年来逐渐受到研究者们的重视。以往研究大多认为, 下属感知被上司信任对下属自身以及组织整体都会产生积极影响, 却忽视了其潜在的负面影响。基于自我评价理论, 本文采用实验研究(研究1、2)与多时间点、多源的实地问卷调查(研究3), 探讨了下属感知被信任的潜在黑暗面。研究结果表明：下属感知被信任会引发下属心理权利感, 进而增加其反生产行为, 下属感知到信任的稀缺性在这一过程中起调节作用。具体来说, 当下属感知到信任的稀缺性较高时, 下属感知被信任通过心理权利感影响其反生产行为的正向中介效应显著; 而当下属感知到信任的稀缺性较低时, 上述中介效应不显著。本研究发现了感知被信任的潜在负面影响, 并明确了其对反生产行为的作用机制与边界条件, 为感知被信任相关研究提供了更加全面、辩证的研究视角, 同时也扩展了心理权利感和反生产行为的相关研究。

图/表 6

图1理论模型

图1理论模型

表1研究2一般线性回归结果

变量	心理权利感
	模型 1			模型 2
	b	SE	β	b	SE	β
感知被信任操纵	0.28	0.13	0.17^*	0.28	0.12	0.16^*
感知到信任的稀缺性	0.30	0.06	0.40^***	0.15	0.08	0.20
感知被信任操纵 × 感知到信任的稀缺性				0.29	0.11	0.28^*
常数项	1.96	0.17		2.34	0.22
R²	0.18			0.22
ΔR²				0.04^*
F	15.60^***			12.98^***

表1研究2一般线性回归结果

变量	心理权利感
	模型 1			模型 2
	b	SE	β	b	SE	β
感知被信任操纵	0.28	0.13	0.17^*	0.28	0.12	0.16^*
感知到信任的稀缺性	0.30	0.06	0.40^***	0.15	0.08	0.20
感知被信任操纵 × 感知到信任的稀缺性				0.29	0.11	0.28^*
常数项	1.96	0.17		2.34	0.22
R²	0.18			0.22
ΔR²				0.04^*
F	15.60^***			12.98^***

图2研究2感知到信任的稀缺性在感知被信任与心理权利感之间的调节作用

图2研究2感知到信任的稀缺性在感知被信任与心理权利感之间的调节作用

表2研究2描述性统计和变量间相关系数a

变量	M	SD	1	2	3	4	5	6	7
1. 性别(T1)	0.66	0.48
2. 年龄(T1)	27.79	6.85	0.03
3. 教育水平(T1)	15.00	1.89	-0.04	-0.37^**
4. 与直接上司的共事时间(T1)	2.34	2.70	0.07	0.61^**	-0.37^**
5. 感知被信任(T1)	3.28	0.60	0.03	0.12	-0.17^*	0.10
6. 感知到信任的稀缺性(T1)	2.27	0.74	-0.17^*	-0.09	0.12	-0.05	-0.08
7. 心理权利感(T1)	2.79	0.61	-0.02	0.004	0.01	0.02	0.16^*	0.20^**
8. 反生产行为(T2)	1.30	0.47	0.14	-0.02	0.03	0.03	0.03	0.10	0.09

表2研究2描述性统计和变量间相关系数a

变量	M	SD	1	2	3	4	5	6	7
1. 性别(T1)	0.66	0.48
2. 年龄(T1)	27.79	6.85	0.03
3. 教育水平(T1)	15.00	1.89	-0.04	-0.37^**
4. 与直接上司的共事时间(T1)	2.34	2.70	0.07	0.61^**	-0.37^**
5. 感知被信任(T1)	3.28	0.60	0.03	0.12	-0.17^*	0.10
6. 感知到信任的稀缺性(T1)	2.27	0.74	-0.17^*	-0.09	0.12	-0.05	-0.08
7. 心理权利感(T1)	2.79	0.61	-0.02	0.004	0.01	0.02	0.16^*	0.20^**
8. 反生产行为(T2)	1.30	0.47	0.14	-0.02	0.03	0.03	0.03	0.10	0.09

表3研究2 HLM分析结果a

变量	心理权利感(T1)												反生产行为(T2)
	模型1			模型2			模型3			模型4			模型5
	b	SE	t	b	SE	t	b	SE	t	b	SE	t	b	SE	t
性别(T1)	-0.03	0.10	-0.28	-0.03	0.10	-0.32	0.01	0.10	0.13	0.02	0.10	0.19	0.00	0.05	0.03
年龄(T1)	-0.002	0.01	-0.30	-0.004	0.01	-0.50	-0.002	0.01	-0.28	-0.003	0.01	-0.37	0.004	0.01	0.70
教育水平(T1)	0.005	0.03	0.15	0.01	0.03	0.29	0.004	0.03	0.12	0.003	0.03	0.12	-0.02	0.01	-1.30
与上司共事时间(T1)	0.01	0.02	0.56	0.01	0.02	0.53	0.01	0.02	0.41	0.01	0.02	0.56	0.001	0.01	0.08
感知被信任(T1)				0.17	0.07	2.37^*	0.18	0.06	2.79^**	0.17	0.06	2.56^*	-0.02	0.04	-0.42
感知到信任的稀缺性(T1)							0.17	0.05	3.27^**	0.15	0.05	2.86^**	0.01	0.04	0.03
感知被信任(T1) × 感知到信任的稀缺性(T1)										0.18	0.07	2.72^**
心理权利感(T1)													0.04	0.02	2.12^*
常数项	2.79	0.60	4.68^***	2.77	0.58	4.75^***	2.78	0.56	4.99^***	2.79	0.53	5.25^***	1.47	0.24	6.22^***
组间变异	0.001			0.002			0.002			0.002			0.17
组内变异	0.37			0.36			0.34			0.34			0.07
偏移项	345.86			340.91			332.69			328.18			492.58

表3研究2 HLM分析结果a

变量	心理权利感(T1)												反生产行为(T2)
	模型1			模型2			模型3			模型4			模型5
	b	SE	t	b	SE	t	b	SE	t	b	SE	t	b	SE	t
性别(T1)	-0.03	0.10	-0.28	-0.03	0.10	-0.32	0.01	0.10	0.13	0.02	0.10	0.19	0.00	0.05	0.03
年龄(T1)	-0.002	0.01	-0.30	-0.004	0.01	-0.50	-0.002	0.01	-0.28	-0.003	0.01	-0.37	0.004	0.01	0.70
教育水平(T1)	0.005	0.03	0.15	0.01	0.03	0.29	0.004	0.03	0.12	0.003	0.03	0.12	-0.02	0.01	-1.30
与上司共事时间(T1)	0.01	0.02	0.56	0.01	0.02	0.53	0.01	0.02	0.41	0.01	0.02	0.56	0.001	0.01	0.08
感知被信任(T1)				0.17	0.07	2.37^*	0.18	0.06	2.79^**	0.17	0.06	2.56^*	-0.02	0.04	-0.42
感知到信任的稀缺性(T1)							0.17	0.05	3.27^**	0.15	0.05	2.86^**	0.01	0.04	0.03
感知被信任(T1) × 感知到信任的稀缺性(T1)										0.18	0.07	2.72^**
心理权利感(T1)													0.04	0.02	2.12^*
常数项	2.79	0.60	4.68^***	2.77	0.58	4.75^***	2.78	0.56	4.99^***	2.79	0.53	5.25^***	1.47	0.24	6.22^***
组间变异	0.001			0.002			0.002			0.002			0.17
组内变异	0.37			0.36			0.34			0.34			0.07
偏移项	345.86			340.91			332.69			328.18			492.58

图3研究2感知到信任的稀缺性在感知被信任与心理权利感之间的调节作用

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