对外经济贸易大学国际商学院, 北京 100029
收稿日期:2021-04-02出版日期:2022-01-15发布日期:2021-11-25通讯作者:刘小禹, E-mail: liuxy@uibe.edu.cn基金资助:* 国家自然科学基金面上项目(71672036); 对外经济贸易大学********培育计划课题(19JQ03)The theory and application of the Emotions as Social Information (EASI) Model
LIU Xiaoyu, FU JingyuBusiness School, University of International Business and Economics, Beijing 100029, China
Received:2021-04-02Online:2022-01-15Published:2021-11-25摘要/Abstract
摘要： 情绪即社会信息(Emotions as Social Information model, EASI)模型旨在阐释他人情绪如何通过情感反应和推断加工机制影响观察者的决策, 以及认知动机和合适性判断在其中的调节作用。文章将EASI模型与相关理论进行了辨析, 并基于对63项使用该理论的实证研究的分析, 梳理归纳了EASI模型在领导力、团队、顾客服务、谈判及说服领域展开的应用, 以及影响EASI模型的边界条件——信息加工程度和合适性判断的具体因素。未来研究需加强系统化验证、深化与其它理论的整合、拓展应用情境和优化测量方法。
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