施李晓云, 朱悦, 段锦云

华东师范大学心理与认知科学学院, 上海市心理健康与危机干预重点实验室, 上海 200062

收稿日期:2021-02-08出版日期:2022-01-15发布日期:2021-11-25
通讯作者:段锦云, E-mail: mgjyduan@hotmail.com

基金资助:* 国家自然科学基金(72072058)资助

From solicitation to responses: Managers' roles in employee voice behavior chain

SHI Lixiaoyun, ZHU Yue, DUAN Jinyun

Shanghai Key Laboratory of Mental Health and Psychological Crisis Intervention, School of Psychology and Cognitive Science, East China Normal University, Shanghai 200062, China

Received:2021-02-08Online:2022-01-15Published:2021-11-25

摘要/Abstract

摘要： 在建言行为发生链中, 管理者扮演着征求者和反应者的不同角色。在管理实践中, 管理者却罕于从员工处征求建言, 或未能对员工建言做出有效反应。在学术界, 目前有关管理者征求建言、纳谏和建言/建言者评估的研究日益丰富, 但不成系统。为解决这些实践和理论上的不足, 提出并整合建言行为链框架; 并基于输入-过程-输出模型, 从管理者角色入手, 系统分析和归纳管理者征求建言、采纳建言、评估建言(者)的前提和结果, 以诠释管理者在员工建言行为链中发挥的作用及其机制, 并为管理者更好履行建言管理职能提供实践参考。

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