) 1 中南财经政法大学公共管理学院, 武汉 430073
2 河南大学商学院, 开封 475004
收稿日期:2018-05-08出版日期:2019-05-15发布日期:2019-03-20通讯作者:张永军E-mail:zhangyj0505@126.com基金资助:* 国家自然科学基金项目(71832004);国家自然科学基金项目(71402190);国家自然科学基金项目(71602050);湖北省高等学校优秀中青年科技创新团队计划资助(T201722)The mutual relationship of organizational citizenship behaviors and counterproductive work behaviors: An integrated process of emotion and cognition
ZHAO Jun1, YAN Miao1, XIAO Sufang1, ZHANG Yongjun2() 1 School of Public Administration, Zhongnan University of Economics and Law, Wuhan 430073, China
2 School of Business Administration, Henan University, Kaifeng 475004, China
Received:2018-05-08Online:2019-05-15Published:2019-03-20Contact:ZHANG Yongjun E-mail:zhangyj0505@126.com摘要/Abstract
摘要： 传统观点认为, 组织公民行为和反生产行为是同一连续体的对立两级或者负相关的独立二维结构。但近期研究表明, 这二者关系并非那样简单, 在特定情境下它们也许存在一种适度的正相关性。首先, 回顾组织公民行为与反生产行为的影响因素, 以及这二者关系的认知演变; 然后, 基于情绪与认知整合框架, 采用资源守恒理论和道德平衡理论探讨组织公民行为与反生产行为的互动关系; 最后, 对未来研究方向进行了展望, 如通过实证研究探索二者互动关系的边界机制、采用多种研究方法验证这二者之间互动关系、基于潜增长模型探讨这二者关系的动态变化、以及深入探讨这二者互动关系的管理实践策略。
图/表 4
表1组织公民行为与反生产行为的影响因素
| 分类 | 影响因素 | 组织公民行为 | 反生产行为 |
|---|---|---|---|
| 个人因素 | 人口统计学变量( | 不相关 | 相关 |
| 宜人性、责任心( | 正相关 | 负相关 | |
| 自尊( | — | 负相关 | |
| 积极(消极)情绪( | 正相关 (负相关) | 负相关 (正相关) | |
| 满意度( | 正相关 | 负相关 | |
| 组织公平感( | 正相关 | 负相关 | |
| 组织支持感( | 正相关 | 负相关 | |
| 自我控制( | — | 负相关 | |
| 印象管理( | 正相关 | — | |
| 组织/ 情境因素 | 组织伦理氛围( | 正相关 | 负相关 |
| 组织约束( | 正相关 | 正相关 | |
| 人际冲突、工作负荷( | 正相关 | 正相关 | |
| 领导-成员交换关系( | 正相关 | 负相关 | |
| 团队心理氛围( | 正相关 | 负相关 | |
| 精神型领导( | 正相关 | 负相关 | |
| 辱虐型领导( | 负相关 | 正相关 |
表1组织公民行为与反生产行为的影响因素
| 分类 | 影响因素 | 组织公民行为 | 反生产行为 |
|---|---|---|---|
| 个人因素 | 人口统计学变量( | 不相关 | 相关 |
| 宜人性、责任心( | 正相关 | 负相关 | |
| 自尊( | — | 负相关 | |
| 积极(消极)情绪( | 正相关 (负相关) | 负相关 (正相关) | |
| 满意度( | 正相关 | 负相关 | |
| 组织公平感( | 正相关 | 负相关 | |
| 组织支持感( | 正相关 | 负相关 | |
| 自我控制( | — | 负相关 | |
| 印象管理( | 正相关 | — | |
| 组织/ 情境因素 | 组织伦理氛围( | 正相关 | 负相关 |
| 组织约束( | 正相关 | 正相关 | |
| 人际冲突、工作负荷( | 正相关 | 正相关 | |
| 领导-成员交换关系( | 正相关 | 负相关 | |
| 团队心理氛围( | 正相关 | 负相关 | |
| 精神型领导( | 正相关 | 负相关 | |
| 辱虐型领导( | 负相关 | 正相关 |
图1组织公民行为与反生产行为的互动关系框架示意图
图1组织公民行为与反生产行为的互动关系框架示意图
图2组织公民行为对反生产行为的影响机制概念模型
图2组织公民行为对反生产行为的影响机制概念模型
图3反生产行为对组织公民行为的影响机制概念模型
图3反生产行为对组织公民行为的影响机制概念模型参考文献 103
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