) 1 西南财经大学工商管理学院, 成都 611130
2 中国科学技术大学管理学院, 合肥 230026
收稿日期:2016-11-16出版日期:2018-06-10发布日期:2018-04-28通讯作者:翁清雄E-mail:wqx886@ustc.edu.cnThe analysis of characteristics and internal mechanisms of multisource feedback
ZHANG Yun1, WENG Qingxiong2() 1 School of Business and Administration, Southwestern University of Finance and Economics, Chengdu 611130, China
2 School of Management, University of Science and Technology of China, Hefei 230026, China
Received:2016-11-16Online:2018-06-10Published:2018-04-28Contact:WENG Qingxiong E-mail:wqx886@ustc.edu.cn摘要/Abstract
摘要： 多源评价在国外企业中的运用已日益成熟, 但在我国还停留在探索与发展阶段。基于已有的研究发现, 围绕评价过程、评价源及被评价者三方面对多源评价的特点及内在机制进行了探讨与分析。从评价过程看, 其评价目的具有多重性, 评价形式注重匿名性, 且评价结果的合理应用非常重要; 从评价源看, 不同评价源间的评价一致性较低, 且易造成晕轮效应和宽大效应; 从被评价者来看, 个体对多源评价结果的反应, 受到个性特征、反馈信号及自我-他人评价间差距等因素影响。研究也发现, 多源评价所带来的绩效改进结果具有不稳定性。基于此, 如何提高多源评价过程的有效性与准确性, 改善评价者对评价结果的反应, 以及如何对多源评价结果进行有效汇总等是未来值得研究的重要内容。
图/表 3
图1多源评价的结构图
图1多源评价的结构图
图2个体对多源评价评价结果的反应
图2个体对多源评价评价结果的反应
图3多源评价中所涉及的主要因素
图3多源评价中所涉及的主要因素参考文献 76
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