Ronald LAU
劉紹民
PhD in Operations Management
The University of Alabama, 1991

Associate Professor of Business Education

Senior Lecturer
Department of Information Systems, Business Statistics and Operations Management

UG Program Coordinator (Operations Management)



(852) 2358 8348
rlau@ust.hk
Room LSK4081
Personal Web

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ORCID
0000-0001-7123-6537

Scopus ID
7103010029




Research Interest Publications Teaching Assignment Space used




Research Interest

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Operations management
Supply chain management
Enterprise resource planning



Publications

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All Years 48 2022 0 2021 0 2020 0 2019 0 2018 0 2017 0 2016 48

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Expand All Collapse All


2014 1

Critical Issues in Managing Business Operations: Second edition
Critical Issues in Managing Business Operations, second edition / R.S.M. Lau. Hong Kong: Pearson Education Asia Limited, 2014, p. 1-225
Lau, Ronald S.M. Book

2013 2

Critical Issues in Managing Business Operations
Critical Issues in Managing Business Operations / Ronald S.M. Lau. Pearson Publishing, 2013
Lau, Ronald S M Book
Insightful Decisions
Insightful Decisions / Ronald Lau. Pearson Education, 2013
Lau, Ronald S M Book

2008 1

Effects of Inventory Policy on Supply Chain Performance: A Simulation Study of Critical Decision Parameters
Computers & Industrial Engineering, v. 55, (3), October 2008, p. 620-633
Lau, Ronald Siu Man; Xie, Jinxing; Zhao, Xiande Article

2007 1

An Exploratory Study of Integrated Product Design and Development
2007 IEEE International Conference on Service Operations and Logistics, and Informatics, 2007, article number 4383931
Lau, Ronald Siu Man Conference paper

2006 1

Competitive Priorities of Chinese Manufacturing Companies Operating Under Different Environmental Uncertainties
Proceedings of the 11th Annual Conference of Asia Pacific Decision Sciences Institute: Innovation & Service Excellence for Competitive Advantage in the Global Environment, 2006, p. 116
Lau, Ronald Siu Man; Lo, Ming Cheung Conference paper

2005 3

ERP Implementation Project at TS Group
Asian Case Research Journal, v. 9, (2), 2005, p. 263-282
Lee, J.C.Y.; Lau, Ronald Siu Man Article
Enterprise Resource Management Using Altimate Solutions
Enterprise Resource Management Using Altimate Solutions / Lau, Ronald S M. Hong Kong: HKUST Publishing Technology Center, 197 pages
Lau, Ronald S.M. Book
A Proposed Model of ERP System Acceptance Determinants
Proceedings of the Fourth International Conference on Information and Management Sciences, v. 4, 2005, p. 200-203
Lo, M.C.; Lau, Ronald Siu Man Conference paper

2004 3

A Simulation Approach to Restructuring Call Centers
Business Process Management Journal, v. 10, (4), 2004, p. 481-494
Lam, K.; Lau, Ronald Siu Man Article
Assessing Quality Management in China with MBNQA Criteria
International Journal of Quality and Reliability Management, v. 21, (7), 2004, p. 699-713
Lau, Ronald Siu Man; Zhao, X.; Xiao, M. Article
Validation of the Service Profit Chain Model
Proceedings of the International Conference on Service Systems and Service Management, July 2004
Lau, Ronald Siu Man Conference paper

2002 6

Competitive Factors and Their Relative Importance in the US Electronics and Computer Industries
International journal of operations & production management, v. 22, (1), 2002, p. 125-135
Lau, Ronald Siu Man Article
Optimizing the Service Configuration With the Least Total Cost Approach
International Journal of Service Industry Management, v. 13, (3-4), 2002
Zhao, XD; Lau, Ronald Siu Man; Lam, K. Article
Survey of MRP II Implementation and Benefits in Mainland China and Hong Kong
Production and Inventory Management Journal, v. 43, (3-4), September 2002, p. 65-71
Lau, Ronald Siu Man; Zhao, X.; Lai, F. Article
An Empirical Analysis of Internal Service Quality and Business Performance
Proceedings of the First International Conference on Information and Management Sciences, v. 1, 2002, p. 264-267
Lau, Ronald Siu Man Conference paper
Managing a Supply Chain for Perishable Products – A Case Study
Proceedings of the International Federation of Operational Research Societies, 2002, p. 67
Lam, Kokin; Lau, Ronald Siu Man Conference paper
Performance of Three Inventory Policies in a Two-Echelon Supply Chain
Proceedings of the International Federation of Operational Research Societies, July 2002, p. 66
Lau, Ronald Siu Man; Zhao, Xiande Conference paper

2001 3

Challenges and Opportunities of Hong Kong as a Transshipment Hub: A Survey of Exporters and Transporters
Industrial Engineering Research: An International Journal of IE Theory and Application, v. 2, (2), 2001, p. 103-125
Lau, Ronald Siu Man Article
Creating Agile Supply Chains for Competitive Advantage
South Dakota Business Review, v. 60, (1), September 2001, p. 1-7
Lau, Ronald Siu Man; Hurley, N. Article
Improving the Supply Chain Performance: Use of Forecasting Models Versus Early Order Commitments
International Journal of Production Research, v. 39, (17), 2001, p. 3923-3939
Zhao, X.; Xie, J.; Lau, Ronald Siu Man Article

2000 7

A Synergistic Analysis of Joint JIT-TQM Implementation
International Journal of Production Research, v. 38, (9), June 2000, p. 2037-2049
Lau, Ronald Siu Man Article
Incorporating SAP R/3 in the Integrated Business Curriculum
Business Education and Technology Journal, v. 2, (1), 2000, p. 4-9
Lau, Ronald Siu Man; Rosacker, R.E.; Tracy, S.L. Article
Quality of Work Life and Performance: An Ad Hoc Investigation of Two Key Elements in the Service Profit Chain Model
International Journal of Service Industry Management, v. 11, (5), 2000, p. 422-437
Lau, Ronald Siu Man Article
Self-Assessment of Work Life and Work Relationship: Selected Response Bias Factors in a U.S. Manufacturer
International Journal of Management, v. 17, (2), 2000, p. 198-205
Lau, Ronald Siu Man; May, B.E. Article
Strategic Orientations of Environmental Management Programmes
International Journal of Management, v. 17, (4), 2000, p. 468-475
Lau, Ronald Siu Man; Ragonthaman, S. Article
Teaching Supply Chain Management with an Integrated Business Curriculum and SAP Client/Server Paradigm
POMS Series on Technology and Operations Management Volume 2 - Supply Chain Management: Innovations for Education / Edited by M.E. Johnson and D. Pyke. Production and Operations Management Society, 2000, p. 233-244
Lau, Ronald S.M.; Rosacker, R.E.; Tracy, S.L. Book chapter
Optimizing the Service Configuration with the Least Total Waiting Cost Approach
Proceedings of the Asia-Pacific Conference on Industrial Engineering and Management Systems, December 2000
Lau, Ronald Siu Man; Zhao, X. Conference paper

1999 3

Critical Factors for Achieving Manufacturing Flexibility
International Journal of Operations and Production Management, v. 19, (3), 1999, p. 328-341
Lau, Ronald Siu Man Article
Effects of R&D Intensity on Business Performance in the U.S. Chemical Industry
Proceedings of the Asia-Pacific Conference on Industrial Engineering and Management Systems, October 1999
Lau, Ronald Siu Man Conference paper
Environmental Strategy Dimensions – An Exploratory Study in the Chemical Industry
Academy of Management Proceedings, v. 1999, (1), 1999
Paswan, A.; Rogothaman, S.; Lau, Ronald S.M. Conference paper

1998 2

A Three-Dimensional Perspective of Total Quality Management
International Journal of Quality & Reliability Management, v. 15, (1), 1998, p. 85-98
Lau, Ronald Siu Man; Anderson, C.A. Article
A Win-Win Paradigm for Quality of Work Life and Business Performance
Human Resource Development Quarterly, v. 9, (3), September 1998, p. 211-226
Lau, Ronald Siu Man; May, B.E. Article

1997 4

Changing Process Technology and the U.S. Payments System
American Business Review, v. 15, (2), June 1997, p. 91-96
Pikula, J.M.; Lau, Ronald Siu Man Article
Operational Characteristics of Highly Competitive Manufacturing Firms
Production and inventory management journal, v. 38, (4), December 1997, p. 17-21
Lau, Ronald Siu Man Article
Outsourcing Through Strategic Alliances
Production and Inventory Management Journal, v. 38, (2), June 1997, p. 6-10
Lau, Ronald Siu Man; Hurley, C.N. Article
Analysis of income inequality in Costa Rica
Proceedings - Annual Meeting of the Decision Sciences Institute, v. 2, 1997, p. 1000-1002
Salazar, Diego; Lau, Ronald S M Conference paper

1996 3

Evaluating Faculty Workload: An Application of Process Control Charts with Supplementary Run Rules
Journal of Education for Business, v. 72, (2), November 1996, p. 94-97
Lau, Ronald Siu Man Article
Strategic Flexibility: A New Reality of World-Class Manufacturing
S.A.M. Advanced Management Journal, v. 61, (2), 1996, p. 11-15
Lau, Ronald Siu Man Article
Growth, Profitability and Worker Satisfaction: Statistical Evidences of Superior Performance of the Best Companies to Work For in the United States
Proceedings of the International Management Development Association, 1996, p. 373-378
Lau, Ronald Siu Man; May, B.E. Conference paper

1995 4

Achievement in Business Core Courses: Evidence on the Quality of Accounting Majors
Journal of Education for Business, v. 71, (2), November 1995, p. 102-106
Lau, Ronald Siu Man; Rosacker, R.E.; Rosacker, K.M. Article
Mass Customization: the Next Industrial Revolution
Industrial Management; Norcross, v. 37, (5), September 1995, p. 18-19
Lau, Ronald Siu Man Article
Productivity Improvement through Education: Learning the Japanese Way?
American Business Review, v. 13, (2), June 1995, p. 76-81
Lau, Ronald Siu Man; Walsh, J.P. Article
Strategic Implications of Flexible Work Arrangements
Proceedings of the Association of Management, August 1995, p. 162-165
Lau, Ronald Siu Man Conference paper

1994 2

Integrated Approach to Batch Manufacturing Systems
Production and Inventory Management Journal, v. 35, (3), September 1994, p. 29-33
Lau, Ronald Siu Man Article
Restructuring for Quality and Efficiency: A Patient-Focused Approach
Journal for Quality and Participation, v. 17, (4), July 1994, p. 38-43
Lau, Ronald Siu Man; Keenan, R.S. Article

1993 1

Competitive Manufacturing: Getting Back to the Basics
S.A.M. Advanced Management Journal, v. 58, (4), 1993, p. 26-31
Lau, Ronald Siu Man Article

1992 1

A Markov Model of the Growth and Profitability of the U.S. Airline Industry
Logistics and Transportation Review, v. 28, (2), June 1992, p. 189-205
Lau, Ronald Siu Man; Mattheiss, T.H. Article


Expand All Collapse All


Book 1

Critical Issues in Managing Business Operations: Second edition
Critical Issues in Managing Business Operations, second edition / R.S.M. Lau. Hong Kong: Pearson Education Asia Limited, 2014, p. 1-225
Lau, Ronald S.M.


Expand All Collapse All


Book 2

Critical Issues in Managing Business Operations
Critical Issues in Managing Business Operations / Ronald S.M. Lau. Pearson Publishing, 2013
Lau, Ronald S M
Insightful Decisions
Insightful Decisions / Ronald Lau. Pearson Education, 2013
Lau, Ronald S M


Expand All Collapse All


Article 1

Effects of Inventory Policy on Supply Chain Performance: A Simulation Study of Critical Decision Parameters
Computers & Industrial Engineering, v. 55, (3), October 2008, p. 620-633
Lau, Ronald Siu Man; Xie, Jinxing; Zhao, Xiande


Expand All Collapse All


Conference paper 1

An Exploratory Study of Integrated Product Design and Development
2007 IEEE International Conference on Service Operations and Logistics, and Informatics, 2007, article number 4383931
Lau, Ronald Siu Man


Expand All Collapse All


Conference paper 1

Competitive Priorities of Chinese Manufacturing Companies Operating Under Different Environmental Uncertainties
Proceedings of the 11th Annual Conference of Asia Pacific Decision Sciences Institute: Innovation & Service Excellence for Competitive Advantage in the Global Environment, 2006, p. 116
Lau, Ronald Siu Man; Lo, Ming Cheung


Expand All Collapse All


Article 1

ERP Implementation Project at TS Group
Asian Case Research Journal, v. 9, (2), 2005, p. 263-282
Lee, J.C.Y.; Lau, Ronald Siu Man

Book 1

Enterprise Resource Management Using Altimate Solutions
Enterprise Resource Management Using Altimate Solutions / Lau, Ronald S M. Hong Kong: HKUST Publishing Technology Center, 197 pages
Lau, Ronald S.M.

Conference paper 1

A Proposed Model of ERP System Acceptance Determinants
Proceedings of the Fourth International Conference on Information and Management Sciences, v. 4, 2005, p. 200-203
Lo, M.C.; Lau, Ronald Siu Man


Expand All Collapse All


Article 2

A Simulation Approach to Restructuring Call Centers
Business Process Management Journal, v. 10, (4), 2004, p. 481-494
Lam, K.; Lau, Ronald Siu Man
Assessing Quality Management in China with MBNQA Criteria
International Journal of Quality and Reliability Management, v. 21, (7), 2004, p. 699-713
Lau, Ronald Siu Man; Zhao, X.; Xiao, M.

Conference paper 1

Validation of the Service Profit Chain Model
Proceedings of the International Conference on Service Systems and Service Management, July 2004
Lau, Ronald Siu Man


Expand All Collapse All


Article 3

Competitive Factors and Their Relative Importance in the US Electronics and Computer Industries
International journal of operations & production management, v. 22, (1), 2002, p. 125-135
Lau, Ronald Siu Man
Optimizing the Service Configuration With the Least Total Cost Approach
International Journal of Service Industry Management, v. 13, (3-4), 2002
Zhao, XD; Lau, Ronald Siu Man; Lam, K.
Survey of MRP II Implementation and Benefits in Mainland China and Hong Kong
Production and Inventory Management Journal, v. 43, (3-4), September 2002, p. 65-71
Lau, Ronald Siu Man; Zhao, X.; Lai, F.

Conference paper 3

An Empirical Analysis of Internal Service Quality and Business Performance
Proceedings of the First International Conference on Information and Management Sciences, v. 1, 2002, p. 264-267
Lau, Ronald Siu Man
Managing a Supply Chain for Perishable Products – A Case Study
Proceedings of the International Federation of Operational Research Societies, 2002, p. 67
Lam, Kokin; Lau, Ronald Siu Man
Performance of Three Inventory Policies in a Two-Echelon Supply Chain
Proceedings of the International Federation of Operational Research Societies, July 2002, p. 66
Lau, Ronald Siu Man; Zhao, Xiande


Expand All Collapse All


Article 3

Challenges and Opportunities of Hong Kong as a Transshipment Hub: A Survey of Exporters and Transporters
Industrial Engineering Research: An International Journal of IE Theory and Application, v. 2, (2), 2001, p. 103-125
Lau, Ronald Siu Man
Creating Agile Supply Chains for Competitive Advantage
South Dakota Business Review, v. 60, (1), September 2001, p. 1-7
Lau, Ronald Siu Man; Hurley, N.
Improving the Supply Chain Performance: Use of Forecasting Models Versus Early Order Commitments
International Journal of Production Research, v. 39, (17), 2001, p. 3923-3939
Zhao, X.; Xie, J.; Lau, Ronald Siu Man


Expand All Collapse All


Article 5

A Synergistic Analysis of Joint JIT-TQM Implementation
International Journal of Production Research, v. 38, (9), June 2000, p. 2037-2049
Lau, Ronald Siu Man
Incorporating SAP R/3 in the Integrated Business Curriculum
Business Education and Technology Journal, v. 2, (1), 2000, p. 4-9
Lau, Ronald Siu Man; Rosacker, R.E.; Tracy, S.L.
Quality of Work Life and Performance: An Ad Hoc Investigation of Two Key Elements in the Service Profit Chain Model
International Journal of Service Industry Management, v. 11, (5), 2000, p. 422-437
Lau, Ronald Siu Man
Self-Assessment of Work Life and Work Relationship: Selected Response Bias Factors in a U.S. Manufacturer
International Journal of Management, v. 17, (2), 2000, p. 198-205
Lau, Ronald Siu Man; May, B.E.
Strategic Orientations of Environmental Management Programmes
International Journal of Management, v. 17, (4), 2000, p. 468-475
Lau, Ronald Siu Man; Ragonthaman, S.

Book chapter 1

Teaching Supply Chain Management with an Integrated Business Curriculum and SAP Client/Server Paradigm
POMS Series on Technology and Operations Management Volume 2 - Supply Chain Management: Innovations for Education / Edited by M.E. Johnson and D. Pyke. Production and Operations Management Society, 2000, p. 233-244
Lau, Ronald S.M.; Rosacker, R.E.; Tracy, S.L.

Conference paper 1

Optimizing the Service Configuration with the Least Total Waiting Cost Approach
Proceedings of the Asia-Pacific Conference on Industrial Engineering and Management Systems, December 2000
Lau, Ronald Siu Man; Zhao, X.


Expand All Collapse All


Article 1

Critical Factors for Achieving Manufacturing Flexibility
International Journal of Operations and Production Management, v. 19, (3), 1999, p. 328-341
Lau, Ronald Siu Man

Conference paper 2

Effects of R&D Intensity on Business Performance in the U.S. Chemical Industry
Proceedings of the Asia-Pacific Conference on Industrial Engineering and Management Systems, October 1999
Lau, Ronald Siu Man
Environmental Strategy Dimensions – An Exploratory Study in the Chemical Industry
Academy of Management Proceedings, v. 1999, (1), 1999
Paswan, A.; Rogothaman, S.; Lau, Ronald S.M.


Expand All Collapse All


Article 2

A Three-Dimensional Perspective of Total Quality Management
International Journal of Quality & Reliability Management, v. 15, (1), 1998, p. 85-98
Lau, Ronald Siu Man; Anderson, C.A.
A Win-Win Paradigm for Quality of Work Life and Business Performance
Human Resource Development Quarterly, v. 9, (3), September 1998, p. 211-226
Lau, Ronald Siu Man; May, B.E.


Expand All Collapse All


Article 3

Changing Process Technology and the U.S. Payments System
American Business Review, v. 15, (2), June 1997, p. 91-96
Pikula, J.M.; Lau, Ronald Siu Man
Operational Characteristics of Highly Competitive Manufacturing Firms
Production and inventory management journal, v. 38, (4), December 1997, p. 17-21
Lau, Ronald Siu Man
Outsourcing Through Strategic Alliances
Production and Inventory Management Journal, v. 38, (2), June 1997, p. 6-10
Lau, Ronald Siu Man; Hurley, C.N.

Conference paper 1

Analysis of income inequality in Costa Rica
Proceedings - Annual Meeting of the Decision Sciences Institute, v. 2, 1997, p. 1000-1002
Salazar, Diego; Lau, Ronald S M


Expand All Collapse All


Article 2

Evaluating Faculty Workload: An Application of Process Control Charts with Supplementary Run Rules
Journal of Education for Business, v. 72, (2), November 1996, p. 94-97
Lau, Ronald Siu Man
Strategic Flexibility: A New Reality of World-Class Manufacturing
S.A.M. Advanced Management Journal, v. 61, (2), 1996, p. 11-15
Lau, Ronald Siu Man

Conference paper 1

Growth, Profitability and Worker Satisfaction: Statistical Evidences of Superior Performance of the Best Companies to Work For in the United States
Proceedings of the International Management Development Association, 1996, p. 373-378
Lau, Ronald Siu Man; May, B.E.


Expand All Collapse All


Article 3

Achievement in Business Core Courses: Evidence on the Quality of Accounting Majors
Journal of Education for Business, v. 71, (2), November 1995, p. 102-106
Lau, Ronald Siu Man; Rosacker, R.E.; Rosacker, K.M.
Mass Customization: the Next Industrial Revolution
Industrial Management; Norcross, v. 37, (5), September 1995, p. 18-19
Lau, Ronald Siu Man
Productivity Improvement through Education: Learning the Japanese Way?
American Business Review, v. 13, (2), June 1995, p. 76-81
Lau, Ronald Siu Man; Walsh, J.P.

Conference paper 1

Strategic Implications of Flexible Work Arrangements
Proceedings of the Association of Management, August 1995, p. 162-165
Lau, Ronald Siu Man


Expand All Collapse All


Article 2

Integrated Approach to Batch Manufacturing Systems
Production and Inventory Management Journal, v. 35, (3), September 1994, p. 29-33
Lau, Ronald Siu Man
Restructuring for Quality and Efficiency: A Patient-Focused Approach
Journal for Quality and Participation, v. 17, (4), July 1994, p. 38-43
Lau, Ronald Siu Man; Keenan, R.S.


Expand All Collapse All


Article 1

Competitive Manufacturing: Getting Back to the Basics
S.A.M. Advanced Management Journal, v. 58, (4), 1993, p. 26-31
Lau, Ronald Siu Man


Expand All Collapse All


Article 1

A Markov Model of the Growth and Profitability of the U.S. Airline Industry
Logistics and Transportation Review, v. 28, (2), June 1992, p. 189-205
Lau, Ronald Siu Man; Mattheiss, T.H.


Expand All Collapse All


2014 1

Critical Issues in Managing Business Operations: Second edition
Critical Issues in Managing Business Operations, second edition / R.S.M. Lau. Hong Kong: Pearson Education Asia Limited, 2014, p. 1-225
Lau, Ronald S.M. Book

2013 2

Critical Issues in Managing Business Operations
Critical Issues in Managing Business Operations / Ronald S.M. Lau. Pearson Publishing, 2013
Lau, Ronald S M Book
Insightful Decisions
Insightful Decisions / Ronald Lau. Pearson Education, 2013
Lau, Ronald S M Book

2008 1

Effects of Inventory Policy on Supply Chain Performance: A Simulation Study of Critical Decision Parameters
Computers & Industrial Engineering, v. 55, (3), October 2008, p. 620-633
Lau, Ronald Siu Man; Xie, Jinxing; Zhao, Xiande Article

2007 1

An Exploratory Study of Integrated Product Design and Development
2007 IEEE International Conference on Service Operations and Logistics, and Informatics, 2007, article number 4383931
Lau, Ronald Siu Man Conference paper

2006 1

Competitive Priorities of Chinese Manufacturing Companies Operating Under Different Environmental Uncertainties
Proceedings of the 11th Annual Conference of Asia Pacific Decision Sciences Institute: Innovation & Service Excellence for Competitive Advantage in the Global Environment, 2006, p. 116
Lau, Ronald Siu Man; Lo, Ming Cheung Conference paper

2005 3

ERP Implementation Project at TS Group
Asian Case Research Journal, v. 9, (2), 2005, p. 263-282
Lee, J.C.Y.; Lau, Ronald Siu Man Article
Enterprise Resource Management Using Altimate Solutions
Enterprise Resource Management Using Altimate Solutions / Lau, Ronald S M. Hong Kong: HKUST Publishing Technology Center, 197 pages
Lau, Ronald S.M. Book
A Proposed Model of ERP System Acceptance Determinants
Proceedings of the Fourth International Conference on Information and Management Sciences, v. 4, 2005, p. 200-203
Lo, M.C.; Lau, Ronald Siu Man Conference paper

2004 3

A Simulation Approach to Restructuring Call Centers
Business Process Management Journal, v. 10, (4), 2004, p. 481-494
Lam, K.; Lau, Ronald Siu Man Article
Assessing Quality Management in China with MBNQA Criteria
International Journal of Quality and Reliability Management, v. 21, (7), 2004, p. 699-713
Lau, Ronald Siu Man; Zhao, X.; Xiao, M. Article
Validation of the Service Profit Chain Model
Proceedings of the International Conference on Service Systems and Service Management, July 2004
Lau, Ronald Siu Man Conference paper

2002 6

Competitive Factors and Their Relative Importance in the US Electronics and Computer Industries
International journal of operations & production management, v. 22, (1), 2002, p. 125-135
Lau, Ronald Siu Man Article
Optimizing the Service Configuration With the Least Total Cost Approach
International Journal of Service Industry Management, v. 13, (3-4), 2002
Zhao, XD; Lau, Ronald Siu Man; Lam, K. Article
Survey of MRP II Implementation and Benefits in Mainland China and Hong Kong
Production and Inventory Management Journal, v. 43, (3-4), September 2002, p. 65-71
Lau, Ronald Siu Man; Zhao, X.; Lai, F. Article
An Empirical Analysis of Internal Service Quality and Business Performance
Proceedings of the First International Conference on Information and Management Sciences, v. 1, 2002, p. 264-267
Lau, Ronald Siu Man Conference paper
Managing a Supply Chain for Perishable Products – A Case Study
Proceedings of the International Federation of Operational Research Societies, 2002, p. 67
Lam, Kokin; Lau, Ronald Siu Man Conference paper
Performance of Three Inventory Policies in a Two-Echelon Supply Chain
Proceedings of the International Federation of Operational Research Societies, July 2002, p. 66
Lau, Ronald Siu Man; Zhao, Xiande Conference paper

2001 3

Challenges and Opportunities of Hong Kong as a Transshipment Hub: A Survey of Exporters and Transporters
Industrial Engineering Research: An International Journal of IE Theory and Application, v. 2, (2), 2001, p. 103-125
Lau, Ronald Siu Man Article
Creating Agile Supply Chains for Competitive Advantage
South Dakota Business Review, v. 60, (1), September 2001, p. 1-7
Lau, Ronald Siu Man; Hurley, N. Article
Improving the Supply Chain Performance: Use of Forecasting Models Versus Early Order Commitments
International Journal of Production Research, v. 39, (17), 2001, p. 3923-3939
Zhao, X.; Xie, J.; Lau, Ronald Siu Man Article

2000 7

A Synergistic Analysis of Joint JIT-TQM Implementation
International Journal of Production Research, v. 38, (9), June 2000, p. 2037-2049
Lau, Ronald Siu Man Article
Incorporating SAP R/3 in the Integrated Business Curriculum
Business Education and Technology Journal, v. 2, (1), 2000, p. 4-9
Lau, Ronald Siu Man; Rosacker, R.E.; Tracy, S.L. Article
Quality of Work Life and Performance: An Ad Hoc Investigation of Two Key Elements in the Service Profit Chain Model
International Journal of Service Industry Management, v. 11, (5), 2000, p. 422-437
Lau, Ronald Siu Man Article
Self-Assessment of Work Life and Work Relationship: Selected Response Bias Factors in a U.S. Manufacturer
International Journal of Management, v. 17, (2), 2000, p. 198-205
Lau, Ronald Siu Man; May, B.E. Article
Strategic Orientations of Environmental Management Programmes
International Journal of Management, v. 17, (4), 2000, p. 468-475
Lau, Ronald Siu Man; Ragonthaman, S. Article
Teaching Supply Chain Management with an Integrated Business Curriculum and SAP Client/Server Paradigm
POMS Series on Technology and Operations Management Volume 2 - Supply Chain Management: Innovations for Education / Edited by M.E. Johnson and D. Pyke. Production and Operations Management Society, 2000, p. 233-244
Lau, Ronald S.M.; Rosacker, R.E.; Tracy, S.L. Book chapter
Optimizing the Service Configuration with the Least Total Waiting Cost Approach
Proceedings of the Asia-Pacific Conference on Industrial Engineering and Management Systems, December 2000
Lau, Ronald Siu Man; Zhao, X. Conference paper

1999 3

Critical Factors for Achieving Manufacturing Flexibility
International Journal of Operations and Production Management, v. 19, (3), 1999, p. 328-341
Lau, Ronald Siu Man Article
Effects of R&D Intensity on Business Performance in the U.S. Chemical Industry
Proceedings of the Asia-Pacific Conference on Industrial Engineering and Management Systems, October 1999
Lau, Ronald Siu Man Conference paper
Environmental Strategy Dimensions – An Exploratory Study in the Chemical Industry
Academy of Management Proceedings, v. 1999, (1), 1999
Paswan, A.; Rogothaman, S.; Lau, Ronald S.M. Conference paper

1998 2

A Three-Dimensional Perspective of Total Quality Management
International Journal of Quality & Reliability Management, v. 15, (1), 1998, p. 85-98
Lau, Ronald Siu Man; Anderson, C.A. Article
A Win-Win Paradigm for Quality of Work Life and Business Performance
Human Resource Development Quarterly, v. 9, (3), September 1998, p. 211-226
Lau, Ronald Siu Man; May, B.E. Article

1997 4

Changing Process Technology and the U.S. Payments System
American Business Review, v. 15, (2), June 1997, p. 91-96
Pikula, J.M.; Lau, Ronald Siu Man Article
Operational Characteristics of Highly Competitive Manufacturing Firms
Production and inventory management journal, v. 38, (4), December 1997, p. 17-21
Lau, Ronald Siu Man Article
Outsourcing Through Strategic Alliances
Production and Inventory Management Journal, v. 38, (2), June 1997, p. 6-10
Lau, Ronald Siu Man; Hurley, C.N. Article
Analysis of income inequality in Costa Rica
Proceedings - Annual Meeting of the Decision Sciences Institute, v. 2, 1997, p. 1000-1002
Salazar, Diego; Lau, Ronald S M Conference paper

1996 3

Evaluating Faculty Workload: An Application of Process Control Charts with Supplementary Run Rules
Journal of Education for Business, v. 72, (2), November 1996, p. 94-97
Lau, Ronald Siu Man Article
Strategic Flexibility: A New Reality of World-Class Manufacturing
S.A.M. Advanced Management Journal, v. 61, (2), 1996, p. 11-15
Lau, Ronald Siu Man Article
Growth, Profitability and Worker Satisfaction: Statistical Evidences of Superior Performance of the Best Companies to Work For in the United States
Proceedings of the International Management Development Association, 1996, p. 373-378
Lau, Ronald Siu Man; May, B.E. Conference paper

1995 4

Achievement in Business Core Courses: Evidence on the Quality of Accounting Majors
Journal of Education for Business, v. 71, (2), November 1995, p. 102-106
Lau, Ronald Siu Man; Rosacker, R.E.; Rosacker, K.M. Article
Mass Customization: the Next Industrial Revolution
Industrial Management; Norcross, v. 37, (5), September 1995, p. 18-19
Lau, Ronald Siu Man Article
Productivity Improvement through Education: Learning the Japanese Way?
American Business Review, v. 13, (2), June 1995, p. 76-81
Lau, Ronald Siu Man; Walsh, J.P. Article
Strategic Implications of Flexible Work Arrangements
Proceedings of the Association of Management, August 1995, p. 162-165
Lau, Ronald Siu Man Conference paper

1994 2

Integrated Approach to Batch Manufacturing Systems
Production and Inventory Management Journal, v. 35, (3), September 1994, p. 29-33
Lau, Ronald Siu Man Article
Restructuring for Quality and Efficiency: A Patient-Focused Approach
Journal for Quality and Participation, v. 17, (4), July 1994, p. 38-43
Lau, Ronald Siu Man; Keenan, R.S. Article

1993 1

Competitive Manufacturing: Getting Back to the Basics
S.A.M. Advanced Management Journal, v. 58, (4), 1993, p. 26-31
Lau, Ronald Siu Man Article

1992 1

A Markov Model of the Growth and Profitability of the U.S. Airline Industry
Logistics and Transportation Review, v. 28, (2), June 1992, p. 189-205
Lau, Ronald Siu Man; Mattheiss, T.H. Article


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Teaching Assignment

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2021-22 Winter 3 2021-22 Fall 1 2020-21 Summer 1 2020-21 Spring 4 2020-21 Winter 3 2020-21 Fall 2

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ISOM1700 Critical Issues in Business Operations
ISOM4740 Enterprise Resource Management
ISOM5720 ERP and Enterprise Systems Management


ISOM4740 Enterprise Resource Management


EEMT5520 Service Operations Management


GBUS4910 Capstone Project
ISOM2700 Operations Management
ISOM4780 Integrated Planning and Execution
ISOM4880 Operations Management Project


ISOM1700 Critical Issues in Business Operations
ISOM4740 Enterprise Resource Management
ISOM5720 ERP and Enterprise Systems Management


EEMT5360 IT System for Global Enterprise
ISOM4740 Enterprise Resource Management









ProjectsFrom January 2020 to December 2022

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