朱宏/ ZHU Hong
副教授、硕士生导师/Associate Professor、Master Supervisor
博士/ Ph.D.
电邮/ Email：zhuhong3@mail.sysu.edu.cn
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社会兼职/Membership in Professional Associations
2017.7-至今，深圳市人力资源协会学术委员会副主任
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工作经历/Work Experience
2009.7-2011.3，中兴通讯全球总部人力资源部，招聘经理、绩效及任职资格管理经理
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教育经历/Education Background
2014.11，香港浸会大学工商管理学院，管理学博士
2009.7，中国人民大学人力资源研究所，管理学硕士
2006.7，中国人民大学商学院，管理学学士
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主要研究方向/Research Area
（1）人力资源管理与组织行为领域：人力资源管理策略、领导力、员工创造力、组织负面行为、大湾区人才流动与建设等
（2）战略管理领域：组织创新、企业文化、企业可持续发展及企业社会责任
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主要讲授课程/Courses
管理学原理、组织行为学、领导力、人力资源管理、战略管理等
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课题（部分）/Grants
（1）国家自然科学基金青年项目：《中国服务业情境下顾客无礼行为的内涵、影响后果及作用机制》，主持
（2）广东省自然专项资金博士启动项目：《职场排斥对员工顾客服务主动性行为的影响：基于资源保存理论的视角》，主持
（3）中央高校基本科研业务费专项基金，《辱虐管理对接待业员工绩效的影响：基于资源保存理论的视角》，主持
（4）国家社会科学基金项目：文化和旅游行业人才培养战略、路径与对策研究，参与
（5）国家自然科学基金青年项目：服务企业员工品牌内化量表构建与作用机制：基于组织和员工两层面领导的视角，参与
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期刊论文（部分）/Publications
（1）叶一娇,何燕珍,朱宏*,邓昕才,吕逸婧. 柔性人力资源管理对组织技术创新的影响及作用机制研究[J].南开管理评论,2020,23(02):191-202.（国内顶级管理学期刊）。
（2）Lyu, Y. , & Zhu, H*. . (2019). The predictive effects of workplace ostracism on employee attitudes: a job embeddedness perspective. Journal of Business Ethics, 158(4), 1083-1095. (SSCI, FT 45本顶级期刊之一，影响因子2.917)
（3）Zhu, H., Lyu, Y. & Ye, Y. (2019). The impact of customer incivility on employees’ family undermining: a conservation of resources perspective. Asia Pacific Journal of ?Management, https://doi.org/10.1007/s10490-019-09688-8. (SSCI，影响因子3.064).
（4）Ye, Y., Zhu, H*., Chen, Y., Kwan, H., Lyu, Y. (2019). Family ostracism and proactive customer service performance: An explanation from conservation of resources theory. Asia Pacific Journal of Management, https://doi.org/10.1007/s10490-019-09677-x.? (SSCI，影响因子3.064).
（5）Ye,Y., Zhu, H., Deng, X., Mu, Zhi. (2019). Negative workplace gossip and service outcomes: An explanation from social identity theory. International Journal of Hospitality Management, 82, 159-168, https://doi.org/10.1016/j.ijhm.2019.04.020. (SSCI，影响因子2.787).
（6）Zhu, H., Lyu Y., & Ye,Y. (2018). Workplace sexual harassment, workplace deviance, and family undermining.?International Journal of Contemporary Hospitality Management, 31(2), 594-614, https://doi.org/10.1108/IJCHM-11-2017-0776.(SSCI，影响因子2.874).
（7）Zhu, H., Lyu Y., Deng,X.,Ye,Y. (2017). Workplace ostracism and employees’ proactive customer service performance: A conservation of resources perspective. International Journal of Hospitality Management, 64:62-72. (SSCI，影响因子3.445).
（8）Lyu, Y., Zhu, H*., Zhong, H. J., & Hu, L. (2016). Abusive supervision and customer-oriented organizational citizenship behavior: The roles of hostile attribution bias and work engagement. International Journal of Hospitality Management, 53, 69-80. (SSCI，影响因子3.445).
（9）Zhu, H., Yang, X., Zhang, H., & Li, J. (2013). Multimarket competition and organizational innovation. Journal of Academy of Business and Economics, 13(4), 83-96.
（10）Liu, Z., Li, J., Zhu, H.*, Cai, Z., & Wang, L. (2014). Chinese firms’ sustainable development: The role of future orientation, environmental commitment and employee training. Asia Pacific Journal of Management, 31(1):195-213. (SSCI，影响因子2.474).
（11）Zeng, F., Li, J., Zhu, H., Cai, Z., Li, P. (2013). How international firms conduct societal marketing in emerging markets. Management International Review, 53(6): 841-868. (SSCI, 影响因子2.752).
（12）Tang, G., Cai, Z., Liu, Z., Zhu, H., Yang, X., & Li, J. (2015). The Importance of Ethical Leadership in Employees’ Value Congruence and Turnover. Cornell Hospitality Quarterly, 56(4), 397-410. (SSCI，影响因子 2.06).
（13）Li, J., Tan, Y., Zhu, H., Cai, Z., & Lo, S. (2014). Environmental Protection of Panda Habitat in the Wolong Nature Reserve: A Chinese Perspective. Environmental Ethics, 36(2), 187-202. (SSCI，影响因子0.34).
（14）Li, J., Tang, Y., Cai, Z., Zhu, H., Wang, X. (2013). Regional differences in a national culture and their effects on leadership effectiveness: A tale of two neighboring Chinese cities. Journal of World Business, 48(1),13-19 (SSCI，影响因子3.993).
（15）Li, J., Huang, J., Liu, Z., Zhu, H., & Cai, Z. (2012). The effects of employee training on the relationship between environmental attitude and firms’ performance in sustainable development. International Journal of Human Resource Management, 23(14), 2995-3008.(SSCI，影响因子2.425).
（16）Li, J., Chu, R., Wang, X., Zhu, H., Tang, G., & Chen, Y. (2012). Symbiotic ownership, cultural alignment, and firm performance: A test among international strategic alliances. International Business Review, 21(6), 987-997. (SSCI，影响因子2.754)。





人才队伍 专职师资
博士后
专职科研人员
兼职教师
人才招聘