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基于模糊层次分析法的建设项目组织效能评价模型

清华大学 辅仁网/2017-07-07

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基于模糊层次分析法的建设项目组织效能评价模型
袁尚南, 强茂山, 温祺, 江汉臣
清华大学 水沙科学与水利水电工程国家重点实验室, 项目管理与建设技术研究所, 北京 100084
Organizational effectiveness evaluation model for construction projects based on fuzzy-analytic hierarchy processes
YUAN Shangnan, QIANG Maoshan, WEN Qi, JIANG Hanchen
Project Management and Technology Institute, State Key Laboratory of Hydroscience and Engineering, Tsinghua University, Beijing 100084, China

摘要:

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摘要建设项目的有效管理和改进需要对其组织效能的科学评价方法。该文基于建设项目组织要素的相互作用机理, 将建设项目组织效能的表征要素分为组织目标、内部流程、资源能力、组织人员和外部利益相关者这5个方面构建组织效能评价模型。通过模糊层次分析法计算指标权重并采用等级化数据给出指标评价值, 用综合评价值全面衡量建设项目组织效能, 应用此模型对某大型水电工程的8个子项目的组织效能进行评价。研究结果表明: 1) 项目组织效能各内涵要素的权重大小相近, 但其中组织人员要素处于核心地位; 2) 综合评价模型能够给出各个单要素分析结果, 有助于针对性地改进管理、提升项目组织效能; 3) 综合评价值与直接评价值高度显著相关, 且与定性访谈的结论相一致, 验证了模型的有效性。
关键词 组织效能,建设项目,模糊层次分析法
Abstract:Effective management of construction projects needs scientific methods to evaluate the organizational effectiveness. The interaction mechanism among organization elements of a construction project is used to evaluate the organizational effectiveness of construction projects (OECP). The effectiveness is divided into the organization goals, internal processes, resources and capabilities, organizational people and external stakeholders. Indicator weights are calculated by a fuzzy-analytic hierarchy process (F-AHP) while the indicators used by the hierarchical data and the OECP are evaluated by a synthesized evaluation value. This model is used to evaluate the organizational effectiveness of 8 sub-projects of a large hydropower project. The results show that: 1) the OECP factor weights are similar, with the organization staff being most important, 2) the model is able to analyze the results of a concern factor leading to targeted improvement of the management to improve the OECP, and 3) the synthetic evaluation has a high, significant correlation with the direct evaluation value. The quantitative ordering and qualitative interviews are consistent, which verifies the model's validity.
Key wordsorganizational effectivenessconstruction projectfuzzy-analytical hierarchy process
收稿日期: 2015-01-23 出版日期: 2015-09-08
ZTFLH:C93
F407.9
通讯作者:强茂山, 教授, E-mail: qiangms@mail.tsinghua.edu.cnE-mail: qiangms@mail.tsinghua.edu.cn
引用本文:
袁尚南, 强茂山, 温祺, 江汉臣. 基于模糊层次分析法的建设项目组织效能评价模型[J]. 清华大学学报(自然科学版), 2015, 55(6): 616-623.
YUAN Shangnan, QIANG Maoshan, WEN Qi, JIANG Hanchen. Organizational effectiveness evaluation model for construction projects based on fuzzy-analytic hierarchy processes. Journal of Tsinghua University(Science and Technology), 2015, 55(6): 616-623.
链接本文:
http://jst.tsinghuajournals.com/CN/ http://jst.tsinghuajournals.com/CN/Y2015/V55/I6/616


图表:
图1 建设项目组织要素的相互作用机理
表1 组织效能(OE)评价模型及其指标
表2 评价指标的度量方法
表3 标度的具体含义
表4 OE-B模糊判断矩阵和指标权重
表5 B1-C模糊判断矩阵和指标权重
表6 B2-C模糊判断矩阵和指标权重
表7 B3-C模糊判断矩阵和指标权重
表8 B4-C模糊判断矩阵和指标权重
表9 B5-C模糊判断矩阵和指标权重
表10 C2-D 模糊判断矩阵和指标权重
表11 C3-D 模糊判断矩阵和指标权重
表12 评价模型的指标权重
表13 项目1的模糊评价矩阵X
表14 各项目组织效能综合评价值和直接评价值
表15 综合评价值和直接评价值的相关分析


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