林红霞
系别：旅游管理系
职称：副教授
电子邮箱：linhx@swufe.edu.cn
教育背景
2016.09-2020.06 西南财经大学 管理学博士
2013.09-2015.06 中山大学 管理学硕士
2009.09-2013.06 四川大学 管理学学士


海外学习经历
2018.09 – 2019.09 华盛顿州立大学 酒店商业管理系 访问****


研究领域
旅游消费者行为，旅游体验，人工智能与消费者行为


研究成果
Ⅰ 期刊论文
1. Lin, H., Zhang, M., Gursoy, D., & Fu, X. (2019). Impact of tourist-to-tourist interaction on tourism experience: The mediating role of cohesion and intimacy. Annals of Tourism Research, 76, 153-167.
2. Lin, H., Gursoy, D., & Zhang, M. (2019). Impact of customer-to-customer interactions on overall service experience: a social servicescape perspective. International Journal of Hospitality Management, 102376.
3. Lin, H., Chi, O. H., & Gursoy, D. (2019). Antecedents of customers’ acceptance of artificially intelligent robotic device use in hospitality services. Journal of Hospitality Marketing & Management, 1-20.
4. Lin, H., Zhang, M., & Gursoy, D. (2020). Impact of nonverbal customer-to-customer interactions on customer satisfaction and loyalty intentions. International Journal of Contemporary Hospitality Management, 32(5): 1967-1985.
5. Gao, J., Lin, H., & Zhang, C. (2020). Locally situated rights and the ‘doing’ of responsibility for heritage conservation and tourism development at the cultural landscape of Honghe Hani Rice Terraces, China. Journal of Sustainable Tourism, 1-21.
Ⅱ 科研项目
文化和旅游部2018年度“万名旅游英才计划”研究型英才培养项目，WMYC20181-029，《游客交往对旅游体验的影响研究——基于自我表露的视角》，2018/06-2019/06，主持，已结项。