Jiheng ZHANG
张季恒
PhD in Industrial Engineering
Georgia Institute of Technology, 2009

Head and Professor
Department of Industrial Engineering and Decision Analytics

Professor
Department of Mathematics



(852) 2358 7092
jiheng@ust.hk
Room 5538
Personal Web

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Google Scholar
4PMMwiIAAAAJ

ORCID
0000-0003-3025-1495

Scopus ID
37066806600




Research Interest Publications Projects Teaching Assignment RPG Supervision Space used




Research Interest

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Operations research
Applied probability



Publications

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All Years 22 2022 0 2021 1 2020 3 2019 2 2018 1 2017 2 2016 13

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2021 1

Consensus mechanism design based on structured directed acyclic graphs
Blockchain: Research and Applications, v. 2, (1), March 2021, article number 100011
He, Jiahao; Wang, Guanju; Zhang, Guangyuan; Zhang, Jiheng Article

2020 3

Dynamic Scheduling of Multiclass Many-Server Queues with Abandonment: The Generalized c mμ/h Rule
Operations Research, v. 68, (4), July-August 2020, p. 1218-1230
Long, Zhenghua; Shimkin, Nahum; Zhang, Hailun; Zhang, Jiheng Article
Online Demand Fulfillment Under Limited Flexibility
Management Science, v. 66, (10), October 2020, p. 4667-4685
Xu, Zhen; Zhang, Hailun; Zhang, Jiheng; Zhang, Rachel Quan Article
Simple Policies with Provable Bounds for Managing Perishable Inventory
Production and Operations Management, v. 29, (11), November 2020, p. 2637-2650
Zhang, Hailun; Zhang, Jiheng; Zhang, Rachel Quan Article

2019 2

A Note on Many-Server Fluid Models with Time-Varying Arrivals
Probability in the Engineering and Informational Sciences, v. 33, (3), July 2019, p. 417-437
Long, Zhenghua; Zhang, Jiheng Article
Instantaneous Control of Brownian Motion with a Positive Lead Time
Mathematics of Operations Research, v. 44, (3), August 2019, p. 943-965
Xu, Zhen; Zhang, Jiheng; Zhang, Rachel Quan Article

2018 1

Management of a Shared-Spectrum Network in Wireless Communications
Operations Research, v. 66, (4), July 2018, p. 1119-1135
Wu, Shining; Zhang, Jiheng; Zhang, Rachel Quan Article

2017 2

Heavy-traffic Approximations for a Layered Network with Limited Resources
Probability and Mathematical Statistics, v. 37, (2), 2017, p. 497-532
Aveklouris, Angelos; Vlasiou, Maria; Zhang, Jiheng; Zwart, Bert Article
Refined Models for Efficiency-driven Queues with Applications to Delay Announcements and Staffing
Operations Research, v.65, (5), September 2017, p. 1380-1397
Huang, Junfei; Mandelbaum, Avishai; Zhang, Hanqin; Zhang, Jiheng Article

2016 1

A Unified Approach to Diffusion Analysis of Queues with General Patience-Time Distributions
Mathematics of Operations Research, v. 41, (3), August 2016, p. 1135-1160
Huang, Junfei; Zhang, Hanqin; Zhang, Jiheng Article

2015 2

The impact of slow ocean steaming on delivery reliability and fuel consumption
Transportation Research Part E: Logistics and Transportation Review, v. 76, April 2015, p. 176-190
Lee, Chung-yee; Lee, Hau L.; Zhang, Jiheng Article
Scaling and Modeling of Call Center Arrivals
Proceedings - Winter Simulation Conference, v. 2015-January, January 2015, article number 7019913, p. 476-485
Zhang, Xiaowei; Hong, Jeff Liu; Zhang, Jiheng Conference paper

2014 2

Convergence to equilibrium states for fluid models of many-server queues with abandonment
Operations Research Letters, v. 42, (6-7), September 2014, p. 388-393
Long, Zhenghua; Zhang, Jiheng Article
Routing and Staffing in Customer Service Chat Systems with Impatient Customers
Operations Research, v. 62, (4), July 2014, p. 943-956
Tezcan, Tolga; Zhang, Jiheng Article

2013 2

Fluid Models of Many-server Queues with Abandonment
Queueing Systems, v. 73, (2), February 2013, p. 147-193
Zhang, Jiheng Article
Staffing and Control of Instant Messaging Contact Centers
Operations Research, v. 61, (2), March 2013, p. 328-343
Luo, Jun; Zhang, Jiheng Article

2012 1

Separation of Timescales in a Two-Layered Network
2012 24th International Teletraffic Congress (ITC 24), October 2012, article number 6331834, p. 185-192
Vlasiou, Maria; Zhang, Jiheng; Zwart, Bert; Van der Mei, Rob Conference paper

2011 1

Diffusion Limits of Limited Processor Sharing Queues
Annals of Applied Probability, v. 21, (2), April 2011, p. 745-799
Zhang, Jiheng; Dai, J.G.; Zwart, Bert Article

2010 2

Numerical Characterization of Porous Solids and Performance Evaluation of Theoretical Models via the Precorrected-FFT Accelerated BEM
CMES: Computer Modeling in Engineering & Sciences, v. 55, (1), 2010, p. 33-60
Yan, Zaiyou; Zhang, Jiheng; Ye, Wenjing; Yu, Tongxi Article
Rapid solution of 3-D oscillatory elastodynamics using the pFFT accelerated BEM
Engineering Analysis with Boundary Elements, v. 34, (11), November 2010, p. 956-962
Yan, Zaiyou; Zhang, Jiheng; Ye, Wenjing Article

2009 1

Law of Large Number Limits of Limited Processor-Sharing Queues
Mathematics of Operations Research, v. 34, (4), November 2009, p. 937-970
Zhang, Jiheng; Dai, J.G.; Zwart, Bert Article

2008 1

Steady State Approximations of Limited Processor Sharing Queues in Heavy Traffic
Queueing Systems, v. 60, (3-4), December 2008, p. 227-246
Zhang, Jiheng; Zwart, Bert Article


Expand All Collapse All


Article 1

Consensus mechanism design based on structured directed acyclic graphs
Blockchain: Research and Applications, v. 2, (1), March 2021, article number 100011
He, Jiahao; Wang, Guanju; Zhang, Guangyuan; Zhang, Jiheng


Expand All Collapse All


Article 3

Dynamic Scheduling of Multiclass Many-Server Queues with Abandonment: The Generalized c mμ/h Rule
Operations Research, v. 68, (4), July-August 2020, p. 1218-1230
Long, Zhenghua; Shimkin, Nahum; Zhang, Hailun; Zhang, Jiheng
Online Demand Fulfillment Under Limited Flexibility
Management Science, v. 66, (10), October 2020, p. 4667-4685
Xu, Zhen; Zhang, Hailun; Zhang, Jiheng; Zhang, Rachel Quan
Simple Policies with Provable Bounds for Managing Perishable Inventory
Production and Operations Management, v. 29, (11), November 2020, p. 2637-2650
Zhang, Hailun; Zhang, Jiheng; Zhang, Rachel Quan


Expand All Collapse All


Article 2

A Note on Many-Server Fluid Models with Time-Varying Arrivals
Probability in the Engineering and Informational Sciences, v. 33, (3), July 2019, p. 417-437
Long, Zhenghua; Zhang, Jiheng
Instantaneous Control of Brownian Motion with a Positive Lead Time
Mathematics of Operations Research, v. 44, (3), August 2019, p. 943-965
Xu, Zhen; Zhang, Jiheng; Zhang, Rachel Quan


Expand All Collapse All


Article 1

Management of a Shared-Spectrum Network in Wireless Communications
Operations Research, v. 66, (4), July 2018, p. 1119-1135
Wu, Shining; Zhang, Jiheng; Zhang, Rachel Quan


Expand All Collapse All


Article 2

Heavy-traffic Approximations for a Layered Network with Limited Resources
Probability and Mathematical Statistics, v. 37, (2), 2017, p. 497-532
Aveklouris, Angelos; Vlasiou, Maria; Zhang, Jiheng; Zwart, Bert
Refined Models for Efficiency-driven Queues with Applications to Delay Announcements and Staffing
Operations Research, v.65, (5), September 2017, p. 1380-1397
Huang, Junfei; Mandelbaum, Avishai; Zhang, Hanqin; Zhang, Jiheng


Expand All Collapse All


Article 1

A Unified Approach to Diffusion Analysis of Queues with General Patience-Time Distributions
Mathematics of Operations Research, v. 41, (3), August 2016, p. 1135-1160
Huang, Junfei; Zhang, Hanqin; Zhang, Jiheng


Expand All Collapse All


Article 1

The impact of slow ocean steaming on delivery reliability and fuel consumption
Transportation Research Part E: Logistics and Transportation Review, v. 76, April 2015, p. 176-190
Lee, Chung-yee; Lee, Hau L.; Zhang, Jiheng

Conference paper 1

Scaling and Modeling of Call Center Arrivals
Proceedings - Winter Simulation Conference, v. 2015-January, January 2015, article number 7019913, p. 476-485
Zhang, Xiaowei; Hong, Jeff Liu; Zhang, Jiheng


Expand All Collapse All


Article 2

Convergence to equilibrium states for fluid models of many-server queues with abandonment
Operations Research Letters, v. 42, (6-7), September 2014, p. 388-393
Long, Zhenghua; Zhang, Jiheng
Routing and Staffing in Customer Service Chat Systems with Impatient Customers
Operations Research, v. 62, (4), July 2014, p. 943-956
Tezcan, Tolga; Zhang, Jiheng


Expand All Collapse All


Article 2

Fluid Models of Many-server Queues with Abandonment
Queueing Systems, v. 73, (2), February 2013, p. 147-193
Zhang, Jiheng
Staffing and Control of Instant Messaging Contact Centers
Operations Research, v. 61, (2), March 2013, p. 328-343
Luo, Jun; Zhang, Jiheng


Expand All Collapse All


Conference paper 1

Separation of Timescales in a Two-Layered Network
2012 24th International Teletraffic Congress (ITC 24), October 2012, article number 6331834, p. 185-192
Vlasiou, Maria; Zhang, Jiheng; Zwart, Bert; Van der Mei, Rob


Expand All Collapse All


Article 1

Diffusion Limits of Limited Processor Sharing Queues
Annals of Applied Probability, v. 21, (2), April 2011, p. 745-799
Zhang, Jiheng; Dai, J.G.; Zwart, Bert


Expand All Collapse All


Article 2

Numerical Characterization of Porous Solids and Performance Evaluation of Theoretical Models via the Precorrected-FFT Accelerated BEM
CMES: Computer Modeling in Engineering & Sciences, v. 55, (1), 2010, p. 33-60
Yan, Zaiyou; Zhang, Jiheng; Ye, Wenjing; Yu, Tongxi
Rapid solution of 3-D oscillatory elastodynamics using the pFFT accelerated BEM
Engineering Analysis with Boundary Elements, v. 34, (11), November 2010, p. 956-962
Yan, Zaiyou; Zhang, Jiheng; Ye, Wenjing


Expand All Collapse All


Article 1

Law of Large Number Limits of Limited Processor-Sharing Queues
Mathematics of Operations Research, v. 34, (4), November 2009, p. 937-970
Zhang, Jiheng; Dai, J.G.; Zwart, Bert


Expand All Collapse All


Article 1

Steady State Approximations of Limited Processor Sharing Queues in Heavy Traffic
Queueing Systems, v. 60, (3-4), December 2008, p. 227-246
Zhang, Jiheng; Zwart, Bert


Expand All Collapse All


2016 1

A Unified Approach to Diffusion Analysis of Queues with General Patience-Time Distributions
Mathematics of Operations Research, v. 41, (3), August 2016, p. 1135-1160
Huang, Junfei; Zhang, Hanqin; Zhang, Jiheng Article

2015 2

The impact of slow ocean steaming on delivery reliability and fuel consumption
Transportation Research Part E: Logistics and Transportation Review, v. 76, April 2015, p. 176-190
Lee, Chung-yee; Lee, Hau L.; Zhang, Jiheng Article
Scaling and Modeling of Call Center Arrivals
Proceedings - Winter Simulation Conference, v. 2015-January, January 2015, article number 7019913, p. 476-485
Zhang, Xiaowei; Hong, Jeff Liu; Zhang, Jiheng Conference paper

2014 2

Convergence to equilibrium states for fluid models of many-server queues with abandonment
Operations Research Letters, v. 42, (6-7), September 2014, p. 388-393
Long, Zhenghua; Zhang, Jiheng Article
Routing and Staffing in Customer Service Chat Systems with Impatient Customers
Operations Research, v. 62, (4), July 2014, p. 943-956
Tezcan, Tolga; Zhang, Jiheng Article

2013 2

Fluid Models of Many-server Queues with Abandonment
Queueing Systems, v. 73, (2), February 2013, p. 147-193
Zhang, Jiheng Article
Staffing and Control of Instant Messaging Contact Centers
Operations Research, v. 61, (2), March 2013, p. 328-343
Luo, Jun; Zhang, Jiheng Article

2012 1

Separation of Timescales in a Two-Layered Network
2012 24th International Teletraffic Congress (ITC 24), October 2012, article number 6331834, p. 185-192
Vlasiou, Maria; Zhang, Jiheng; Zwart, Bert; Van der Mei, Rob Conference paper

2011 1

Diffusion Limits of Limited Processor Sharing Queues
Annals of Applied Probability, v. 21, (2), April 2011, p. 745-799
Zhang, Jiheng; Dai, J.G.; Zwart, Bert Article

2010 2

Numerical Characterization of Porous Solids and Performance Evaluation of Theoretical Models via the Precorrected-FFT Accelerated BEM
CMES: Computer Modeling in Engineering & Sciences, v. 55, (1), 2010, p. 33-60
Yan, Zaiyou; Zhang, Jiheng; Ye, Wenjing; Yu, Tongxi Article
Rapid solution of 3-D oscillatory elastodynamics using the pFFT accelerated BEM
Engineering Analysis with Boundary Elements, v. 34, (11), November 2010, p. 956-962
Yan, Zaiyou; Zhang, Jiheng; Ye, Wenjing Article

2009 1

Law of Large Number Limits of Limited Processor-Sharing Queues
Mathematics of Operations Research, v. 34, (4), November 2009, p. 937-970
Zhang, Jiheng; Dai, J.G.; Zwart, Bert Article

2008 1

Steady State Approximations of Limited Processor Sharing Queues in Heavy Traffic
Queueing Systems, v. 60, (3-4), December 2008, p. 227-246
Zhang, Jiheng; Zwart, Bert Article


No Publications






Teaching Assignment

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2021-22 Winter 0 2021-22 Fall 5 2020-21 Summer 1 2020-21 Spring 5 2020-21 Winter 0 2020-21 Fall 4

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EEMT5500 Applied Probability, Statistics and Data Analytics
IEDA2520 Probability for Engineers
IEDA4920 Decision Analytics Final Year Project
IEDA4960 Industrial Engineering and Engineering Management Final Year Project
UROP1100E Undergraduate Research Opportunities Series 1


UROP1100D Undergraduate Research Opportunities Series 1


EEMT6000E Blockchain and Financial Technologies
IEDA3560 Predictive Analytics
IEDA4920 Decision Analytics Final Year Project
IEDA4960 Industrial Engineering and Engineering Management Final Year Project
SCIE1500 Guided Study on Research I


EEMT5500 Applied Probability, Statistics and Data Analytics
IEDA2520 Probability for Engineers
IEDA4920 Decision Analytics Final Year Project
IEDA4960 Industrial Engineering and Engineering Management Final Year Project


No Teaching Assignments


No Teaching Assignments






Research Postgraduate (RPG) Supervision From January 2019 to December 2022 (As of 30 January 2022)

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All Supervisions Current RPGs Graduated RPGs

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Current RPGs

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Doctor of Philosophy GONG, Xueping
Industrial Engineering and Decision Analytics( 2021 - )

LI, Jiahao
Industrial Engineering and Decision Analytics( 2021 - )

ZHANG, Qing
Industrial Engineering and Decision Analytics( 2021 - )

DAI, Chuming
Industrial Engineering and Decision Analytics( 2020 - )

LI, Zhihao (co-supervision)
Industrial Engineering and Decision Analytics( 2020 - )

LIANG, Zhipeng
Industrial Engineering and Decision Analytics( 2020 - )

HAN, Feng
Computer Science and Engineering( 2018 - )

DU, Qing
Industrial Engineering and Logistics Management( 2017 - )

HE, Jiahao (co-supervision)
Industrial Engineering and Logistics Management( 2017 - )

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Master of Philosophy KONG, Wenzhi (co-supervision)
Data Science and Analytics( 2021 - )

LEE, Ericson
Industrial Engineering and Decision Analytics( 2018 - )

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Graduated RPGs

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Doctor of Philosophy LIU, Yulin
Industrial Engineering and Logistics Management( Completed in 2021 )

ZHANG, Guangyuan (co-supervision)
Industrial Engineering and Logistics Management( Completed in 2021 )

WANG, Guangju
Industrial Engineering and Logistics Management( Completed in 2020 )

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Master of Philosophy FANG, Mengjie (co-supervision)
Mathematics( Completed in 2021 )

SANG, Zihao
Industrial Engineering and Decision Analytics( Completed in 2021 )

ZHANG, Chi
Industrial Engineering and Decision Analytics( Completed in 2020 )









ProjectsFrom January 2020 to December 2022

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All Projects 8 Leading Projects 6 Participating Projects 2

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Economic and Stochastic Models of Novel Financial Technologies


新兴金融科技的经济和随机模型 Leading


RGC - General Research Fund


Project Team (HKUST)
ZHANG Jiheng (Lead)


2022 -




Modeling and Analysis of Decentralized Service Systems


去中心化系统的建模与分析 Leading


RGC - General Research Fund


Project Team (HKUST)
ZHANG Jiheng (Lead)


2020 -




Profile monitoring and diagnosis using statistical transfer learning techniques


使用统计转移学习技术进行轮廓监测和诊断 Leading


RGC - General Research Fund


Project Team (HKUST)
ZHANG Jiheng (Lead)
TSUNG Fugee


2020 -




Matching Supply and Demand in a Sparse Network


在稀疏网络中平衡供求关系 Leading


RGC - General Research Fund


Project Team (HKUST)
ZHANG Jiheng (Lead)
ZHANG Rachel Quan


2019 - 2021




Statistical Transfer Learning with Applications to Quality Control and Monitoring


统计转移学习在质量控制和监测的应用 Leading


RGC - General Research Fund


Project Team (HKUST)
ZHANG Jiheng (Lead)
TSUNG Fugee


2019 - 2021




Big Data Analytic-based Remote Diagnosis Systems


基於大数据分析的远程诊断系统 Participating


Innovation and Technology Fund


Project Team (HKUST)
WANG Yang (Lead)
CHEN Lei
YANG Can
ZHANG Jiheng


2019 - 2021




Asymptotic Analysis of Inventory Problems with High Dimensional State Spaces


高维库存问题的渐进分析 Participating


RGC - General Research Fund


Project Team (HKUST)
ZHANG Rachel Quan (Lead)
ZHANG Jiheng


2018 - 2021




Brownian Control with High Dimensional State Space


高维空间下对布朗运动驱动的随机系统的控制 Leading


RGC - General Research Fund


Project Team (HKUST)
ZHANG Jiheng (Lead)
ZHANG Rachel Quan


2018 - 2020