Norman Au Associate Professor
PhD (Hong Kong Polytechnic University)
MA (University of Nottingham)
BSc (Hons) (University of Surrey)?
CHE (American Hotel & Lodging Association)?
Research and Teaching Area:
Hotel and Tourism Technology Management +852 3400-2236 +852 2362-9362 norman.au@polyu.edu.hk
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Area of Research Expertise
Online usage behavior in Hotel and Tourism Industry
Tourism Information Management
Hospitality and Tourism Information in Systems Management
Information Systems User Satisfaction Evaluation

Areas of Teaching Expertise
Information Systems Management
Strategic Management
Research Methods