Dr. WANG Jianfu 王健夫博士 Department of Management Sciences
Associate Professor

Address
7-283, Lau Ming Wai Academic Building, City University of Hong Kong

Phone
+852 34428349

Fax
+852 34420189

Email
jf.wang@cityu.edu.hk

Personal Web
https://www.cb.cityu.edu.hk/staff/jwang657/
Public CV
View

SSRN Web
http://papers.ssrn.com/author=2273526



Research Areas Gig Economy
Information Technology Operations
Service Operations
Queueing Economics


Qualifications PhD - Operations Management (Rotman School of Management, University of Toronto)
MSc - Mathematics (Leiden University)
BSc - Mathematics (Southeast University)


Biography Jianfu(Jeff)Wang is an Associate Professor of Management Sciencesat the College of Business, City University of Hong Kong. He received hisPhD in Operations Management fromRotmanSchool of Management at the University of Toronto. His research interests include queueing theory and its application in service operations, queueing economics, healthcare operations, and revenue management.


Teaching Areas Service Operations



Publications Journal Publications and Reviews Wang, Jianfu; Hu, Ming / Efficient Inaccuracy: User-Generated Information Sharing in a Queue. October 2020; In: Management Science. Vol. 66, No. 10, pp. 4648–4666

Wang, Jianfu; Abouee-Mehrizi, Hossein; Baron, Opher; Berman, Oded / Tandem queues with impatient customers. November 2019; In: Performance Evaluation. Vol. 135

Hu, Ming; Li, Yang; Wang, Jianfu / Efficient Ignorance: Information Heterogeneity in a Queue. June 2018; In: Management Science. Vol. 64, No. 6, pp. 2650-2671

Baron, Opher; Berman, Oded; Krass, Dmitry; Wang, Jianfu / Strategic Idleness and Dynamic Scheduling in an Open-Shop Service Network: Case Study and Analysis. 2017; In: Manufacturing and Service Operations Management. Vol. 19, No. 1, pp. 52-71

Wang, Jianfu; Baron, Opher; Scheller-Wolf, Alan / M/M/c Queue with Two Priority Classes. May 2015; In: Operations Research. Vol. 63, No. 3, pp. 733-749

Baron, Opher; Berman, Oded; Krass, Dmitry; Wang, Jianfu / Using Strategic Idleness to Improve Customer Service Experience in Service Networks. January 2014; In: Operations Research. Vol. 62, No. 1, pp. 123-140


Chapters, Conference Papers, Creative and Literary Works Baron, O.; Berman, O.; Krass, D.; Wang, J. / STRATEGIC IDLING AND DYNAMIC SCHEDULING IN OPEN-SHOP SERVICE NETWORK: CASE STUDY AND ANALYSIS. June 2016; ILS 2016: 6th International Conference on Information Systems, Logistics and Supply Chain.



keep reading

---