Prof. SIAU Keng Leng 萧庆龙教授 Department of Information Systems
Head (IS)
Chair Professor of Information Systems

Address
6-267, Lau Ming Wai Academic Building, City University of Hong Kong

Phone
+852 34429735

Fax
+852 34420354

Email
klsiau@cityu.edu.hk





Biography Professor Siau is the Head of the Department of Information Systems and Chair Professor of Information Systems at the City University of Hong Kong. Professor Siau received his Ph.D. in Business Administration from the University of British Columbia (Canada) in 1996. His M.S. and B.S. (honors) degrees are in Computer and Information Sciences from the National University of Singapore.

Prior to joining CityU, he was Head of the AACSB-Accredited Business Programs at the Missouri University of Science and Technology from 2012-2021.Before joining the Missouri University of Science and Technology in June 2012, he was Edwin J. Faulkner Chair Professor and Full Professor of Management at the University of Nebraska-Lincoln (UNL), which is an R1 university. He was also the Director of the UNL-IBM Global Innovation Hub. Professor Siau is Editor-in-Chief of the Journal of Database Management (SCI and ABDC's A journal). He has served as the North America Regional Editor of the Requirements Engineering journal (2010-2016). He has also served as the Vice President of Education for the Association for Information Systems (AIS) from July 2011 to June 2014. He is an AIS Distinguished Member–Cum Laude.

Professor Siau has more than 300 academic publications. His research publications have appeared in journals such as MIS Quarterly, Journal of the Association for Information Systems, Journal of Strategic Information Systems, Decision Support Systems, Information Systems Journal, Data and Knowledge Engineering, IEEE Transactions on Information Systems in Biomedicine, IEEE Transactions on Systems, Man, and Cybernetics, IEEE Transactions on Professional Communication, IEEE Transactions on Education, and others. According to Google Scholar, he has a citation count of more than 17,000. His h-index and i10-index, according to Google Scholar, are 67 and 165 respectively. Professor Siau is consistently ranked as one of the top information systems researchers in the world based on his h-index and productivity rate. In 2006, he is ranked as one of the top ten e-commerce researchers in the world (Arithmetic Rank of 7, Geometric Rank of 3). In 2006, the citation count for his paper "Building Customer Trust in Mobile Commerce" is ranked in the top 1% in the field as reported by Essential Science Indicators. He is also on the 2020 and 2021 Stanford University's lists of top 2% most-cited scientists in the world (ranked in the top 1%) and ranked as one of the top computer scientists in the US and the world (https://www.guide2research.com/u/keng-siau) (ranked around 1500 in the world). He has been involved in projects totaling more than US $6 million and his research has been funded by NSF, IBM, and other business organizations.
Professor Siau has received numerous teaching, research, service, and leadership awards. He received the University of Nebraska-Lincoln Distinguished Teaching Award and the College of Business Administration Distinguished Teaching Award in 2001. He was awarded the Organizational Leadership Award in 2000 and the Outstanding Leader Award in 2004 by the Information Resources Management Association.He received the University of Nebraska-Lincoln College of Business Administration Research Award in 2005, and the Faculty External Recognition Award and Outstanding Contributions to Graduate Studies Award from the Missouri University of Science and Technology in 2020.He is a recipient of the prestigious International Federation for Information Processing (IFIP) Outstanding Service Award in 2006, IBM Faculty Awards in 2006 and 2008, IBM Faculty Innovation Award in 2010, AIS Sandra Slaughter Service Award in 2019, and AIS Award for Outstanding Contribution to IS Education in 2019.
Research Interests:
Digital Transformation and Digital Society
AI and Machine Learning: Future of Work and Future of Humanity
Business Analytics and Data Science
Technological Innovation and Entrepreneurship
Health Informatics and FinTech
Human-AI Interaction




Publications Journal Publications and Reviews Chen, Sihua; Siponen, Mikko; Soliman, Wael; Xin, Cao; Siau, Keng / MOBILE COMMERCE, CROWD COMMERCE, AND STAGE MODELS-REVIEWING AND EXPANDING ON TP LIANG'S RESEARCH. November 2021; In: Journal of Electronic Commerce Research. Vol. 22, No. 4, pp. 322-335

Shiau, Wen-Lung; Siau, Keng; Yu, Yuan; Guo, Jia / Research Commentary on IS/IT Role in Emergency and Pandemic Management: Current and Future Research. April 2021; In: Journal of Database Management. Vol. 32, No. 2, pp. 67-75

Xie, Xin; Siau, Keng; Nah, Fiona Fui-Hoon / COVID-19 pandemic – online education in the new normal and the next normal. November 2020; In: Journal of Information Technology Cases and Applications. Vol. 22, No. 3, pp. 175-187

Siau, Keng; Wang, Weiyu / Artificial intelligence (AI) Ethics: Ethics of AI and ethical AI. April 2020; In: Journal of Database Management. Vol. 31, No. 2, pp. 74-87

Siau, Keng; Xi, Yingrui; Zou, Cui / Industry 4.0: Challenges and Opportunities in Different Countries. July 2019; In: Cutter business technology journal. Vol. 32, No. 6, pp. 6-14

Siau, Keng / Industry 4.0: Opening Statement. July 2019; In: Cutter business technology journal. Vol. 32, No. 6, pp. 3-5

Stephanidis, Constantine; Fu, Limin Paul; Guo, Yinni; Harris, Don; Ioannou, Andri; Jeong, Kyeong-ah (Kate); Konomi, Shin’ichi; Kr?mker, Heidi; Kurosu, Masaaki; Lewis, James R.; Marcus, Aaron; Salvendy, Gavriel; Meiselwitz, Gabriele; Moallem, Abbas; Mori, Hirohiko; Nah, Fiona Fui-Hoon; Ntoa, Stavroula; Rau, Pei-Luen Patrick; Schmorrow, Dylan; Siau, Keng; Streitz, Norbert; Wang, Wentao; Antona, Margherita; Yamamoto, Sakae; Zaphiris, Panayiotis; Zhou, Jia; Chen, Jessie Y. C.; Dong, Jianming; Duffy, Vincent G.; Fang, Xiaowen; Fidopiastis, Cali; Fragomeni, Gino / Seven HCI Grand Challenges. July 2019; In: International Journal of Human-Computer Interaction. Vol. 35, No. 14, pp. 1229-1269

Hyder, Zeshan; Siau, Keng; Nah, Fiona / Artificial intelligence, machine learning, and autonomous technologies in mining industry. April 2019; In: Journal of Database Management. Vol. 30, No. 2, pp. 67-79

Fang, Hanqing "Chevy"; Siau, Keng L.; Memili, Esra; Dou, Junsheng / Cognitive antecedents of family business bias in investment decisions: A commentary on ‘‘risky decisions and the family firm bias: An experimental study based on prospect theory’’. March 2019; In: Entrepreneurship: Theory and Practice. Vol. 43, No. 2, pp. 409-416

Wang, Weiyu; Siau, Keng / Artificial Intelligence, Machine Learning, Automation, Robotics, Future of Work and Future of Humanity: A Review and Research Agenda. January 2019; In: Journal of Database Management. Vol. 30, No. 1, pp. 61-79

Shen, Zixing; Tan, Songxin; Siau, Keng / Use of mental models and cognitive maps to understand students’ learning challenges. 2019; In: Journal of Education for Business. Vol. 94, No. 5, pp. 281-289

Shen, Zixing; Tan, Songxin; Siau, Keng / Challenges in learning unified modeling language: From the perspective of diagrammatic representation and reasoning. September 2018; In: Communications of the Association for Information Systems. Vol. 43, No. 1, pp. 545-565

Siau, Keng; Wang, Weiyu / Building trust in artificial intelligence, machine learning, and robotics. 2018; In: Cutter business technology journal. Vol. 31, No. 2, pp. 47-53

Adapa, Apurva; Nah, Fiona Fui-Hoon; Hall, Richard H.; Siau, Keng; Smith, Samuel N. / Factors Influencing the Adoption of Smart Wearable Devices. 2018; In: International Journal of Human-Computer Interaction. Vol. 34, No. 5, pp. 399-409

Siau, Keng; Hilgers, Michael; Chen, Langtao; Liu, Steve; Nah, Fiona; Hall, Richard; Flachsbart, Barry / Fintech empowerment: Data science, AI, and machine learning. 2018; In: Cutter business technology journal. Vol. 31, No. 11/12, pp. 12-18

Nah, Fiona Fui-Hoon; Schiller, Shu Z.; Mennecke, Brian E.; Siau, Keng; Eschenbrenner, Brenda; Sattayanuwat, Parichart / Collaboration in virtual worlds: Impact of task complexity on team trust and satisfaction. October 2017; In: Journal of Database Management. Vol. 28, No. 4, pp. 60-78

Siau, Keng; Ling, Min / Mobile collaboration support for virtual teams: The case of virtual information systems development teams. July 2017; In: Journal of Database Management. Vol. 28, No. 3, pp. 48-69

Franch, Xavier; Snoeck, Monique; Hadar, Irit; Hoppenbrouwers, Stijn; Marín, Beatriz; Ralyté, Jolita; Ram, Shuda; Siau, Keng; Zdravkovic, Jelena / Preface to the 5^th Symposium on Conceptual Modeling Education (SCME 2017). 2017; In: CEUR Workshop Proceedings. Vol. 1954, pp. 1-2

Chen, Xiaofeng; Siau, Keng / Technology-mediated synchronous virtual education: An empirical study. October 2016; In: Journal of Database Management. Vol. 27, No. 4, pp. 39-63

Zhao, Yeli; Siau, Keng / Cognitive neuroscience in information systems research. January 2016; In: Journal of Database Management. Vol. 27, No. 1, pp. 58-73

Gao, Shang; Krogstie, John; Siau, Keng / Adoption of mobile information services: An empirical study. 2014; In: Mobile Information Systems. Vol. 10, No. 2, pp. 147-171

Siau, Keng; Tian, Yuhong / Open source software development process model: A grounded theory approach. October 2013; In: Journal of Global Information Management. Vol. 21, No. 4, pp. 103-120

Rossi, Matti; Henfridsson, Ola; Lyytinen, Kalle; Siau, Keng / Design science research: The road traveled and the road that lies ahead. July 2013; In: Journal of Database Management. Vol. 24, No. 3, pp. 1-8

Chen, Xiaofeng; Siau, Keng; Nah, Fiona Fui-Hoon / Empirical comparison of 3-D virtual world and face-to-face classroom for higher education. July 2012; In: Journal of Database Management. Vol. 23, No. 3, pp. 30-49

Siau, Keng; Nah, Fiona Fui-Hoon; Cao, Qing / A meta-analysis comparing relational and semantic models. October 2011; In: Journal of Database Management. Vol. 22, No. 4, pp. 57-72

Tan, Xin; Alter, Steven; Siau, Keng / Using service responsibility tables to supplement UML in analyzing e-service systems. June 2011; In: Decision Support Systems. Vol. 51, No. 3, pp. 350-360

Siau, Keng; Rossi, Matti / Evaluation techniques for systems analysis and design modelling methods - a review and comparative analysis. May 2011; In: Information Systems Journal. Vol. 21, No. 3, pp. 249-268

Gao, Shang; Krogstie, John; Siau, Keng / Developing an instrument to measure the adoption of mobile services. 2011; In: Mobile Information Systems. Vol. 7, No. 1, pp. 45-67

Siau, Keng; Tan, Xin; Sheng, Hong / Important characteristics of software development team members: An empirical investigation using Repertory Grid. November 2010; In: Information Systems Journal. Vol. 20, No. 6, pp. 563-580

Siau, Keng; Nah, Fiona Fui-Hoon; Mennecke, Brian E.; Schiller, Shu Z. / Co-creation and collaboration in a virtual world: A 3D visualization design project in second life. October 2010; In: Journal of Database Management. Vol. 21, No. 4, pp. 1-13

SIAU, Keng; ERICKSON, John; NAH, Fiona Fui-Hoon / Effects of national culture on types of knowledge sharing in virtual communities. September 2010; In: IEEE Transactions on Professional Communication. Vol. 53, No. 3, pp. 278-292

Sheng, Hong; Siau, Keng; Fui-Hoon, Fiona Nah / Understanding the Values of Mobile Technology in Education: A Value-Focused Thinking Approach. May 2010; In: Data Base for Advances in Information Systems. Vol. 41, No. 2, pp. 25-44

Siau, Keng / An analysis of unified modeling language (UML) graphical constructs based on BWW ontology. January 2010; In: Journal of Database Management. Vol. 21, No. 1, pp. i-viii

Siau, Keng; Long, Yoanna; Ling, Min / Toward a unified model of information systems development success. January 2010; In: Journal of Database Management. Vol. 21, No. 1, pp. 80-101

Siau, Keng; Long, Yuan / Factors impacting E-government development. September 2009; In: Journal of Computer Information Systems. Vol. 50, No. 1, pp. 98-107

Tan, Xin; Siau, Keng / Design science in systems analysis and design research: The case of cognitive mapping techniques. April 2009; In: Journal of Database Management. Vol. 20, No. 2

Scornavacca, Eusebio; Hu, Xiangpei; Hu, Qing; Siau, Keng / 2009 8th International Conference on Mobile Business: Preface. 2009; In: 2009 8th International Conference on Mobile Business.

Siau, Keng; Tian, Yuhong / A semiotic analysis of unified modeling language graphical notations. 2009; In: Requirements Engineering. Vol. 14, No. 1, pp. 15-26

Siau, Keng; Tan, Xin / Use of cognitive mapping techniques in information systems development. June 2008; In: Journal of Computer Information Systems. Vol. 48, No. 4, pp. 49-57

Katerattanakul, Pairin; Siau, Keng / Factors affecting the information quality of personal Web portfolios. January 2008; In: Journal of the American Society for Information Science and Technology. Vol. 59, No. 1, pp. 63-76

Eschenbrenner, Brenda; Nah, Fiona Fui-Hoon; Siau, Keng / 3-D virtual worlds in education: Applications, benefits, issues, and opportunities. 2008; In: Journal of Database Management. Vol. 19, No. 4, pp. 91-110

Sheng, Hong; Nah, Fiona Fui-Hoon; Siau, Keng / An experimental study on ubiquitous commerce adoption: Impact of personalization and privacy concerns. 2008; In: Journal of the Association of Information Systems. Vol. 9, No. 6, pp. 344-376

Guru, Ashu; Siau, Keng / Developing the IBM i Virtual Community: iSociety. 2008; In: Journal of Database Management. Vol. 19, No. 4

Erickson, John; Siau, Keng / Web services, service-oriented computing, and service-oriented architecture: Separating hype from reality. 2008; In: Journal of Database Management. Vol. 19, No. 3, pp. 42-54

Siau, Keng / The future of information systems engineering. October 2007; In: Requirements Engineering. Vol. 12, No. 4, pp. 199-201

Fruhling, Ann L.; Siau, Keng / Assessing organizational innovation capability and its effect on E-Commerce initiatives. September 2007; In: Journal of Computer Information Systems. Vol. 48, No. 1, pp. 133-145

Erickson, John; Siau, Keng / Theoretical and practical complexity of modeling methods. August 2007; In: Communications of the ACM. Vol. 50, No. 8, pp. 46-51

Zhao, Luyin; Siau, Keng / Information mediation using metamodels: An approach using XML and common warehouse metamodel. July 2007; In: Journal of Database Management. Vol. 18, No. 3, pp. 69-82

Fruhling, Ann L.; Siau, Keng / Assessing organizational innovation capability and its effect on E-commerce initiatives. June 2007; In: Journal of Computer Information Systems. Vol. 47, No. 4, pp. 91-103

Siau, Keng; Wang, Yuan / Cognitive evaluation of information modeling methods. May 2007; In: Information and Software Technology. Vol. 49, No. 5, pp. 455-474

Long, Yuan; Siau, Keng / Social network structures in open source software development teams. April 2007; In: Journal of Database Management. Vol. 18, No. 2, pp. 25-40

Erickson, John; Siau, Keng / Can UML be simplified? Practitioner use of UML in separate domains. 2007; In: CEUR Workshop Proceedings. Vol. 365, pp. 81-90

Proper, Erik; Halpin, Terry; Krogstie, John; Siau, Keng / Preface. 2007; In: CEUR Workshop Proceedings. Vol. 365

Siau, Keng; Nah, Fiona; Sheng, Hong / Implications of wireless technology for mobile and ubiquitous commerce: A synopsis. October 2006; In: Journal of Database Management. Vol. 17, No. 4

Siau, Keng; Sheng, Hong; Nah, Fiona Fui-Hoon / Use of a classroom response system to enhance classroom interactivity. August 2006; In: IEEE Transactions on Education. Vol. 49, No. 3, pp. 398-403

Siau, Keng; Tan, Xin / Cognitive mapping techniques for user-database interaction. June 2006; In: IEEE Transactions on Professional Communication. Vol. 49, No. 2, pp. 96-108

Siau, Keng; Loo, Poi-Peng / Identifying difficulties in learning UML. June 2006; In: Information Systems Management. Vol. 23, No. 3, pp. 43-51

Chan, Hock-Chuan; Siau, Keng / Introduction to the special issue on communication issues in user-database interaction. June 2006; In: IEEE Transactions on Professional Communication. Vol. 49, No. 2, pp. 93-95

Siau, Keng; Shen, Zixing / Mobile healthcare informatics. June 2006; In: Medical Informatics and the Internet in Medicine. Vol. 31, No. 2, pp. 89-99

Siau, Keng; Nah, Fiona Fui-Hoon / Guest editorial: Mobile technology in education. May 2006; In: IEEE Transactions on Education. Vol. 49, No. 2, pp. 181-182

Siau, Keng; Kam, Hwee-Joo / e-Healthcare in ABC county health department (ABCCHD): Trade-offs analysis and evaluation. February 2006; In: Journal of Information Technology. Vol. 21, No. 1, pp. 66-71

Siau, Keng; Long, Yuan / Using social development lenses to understand E-government development. January 2006; In: Journal of Global Information Management. Vol. 14, No. 1, pp. 47-62

Tuunainen, Virpi Kristiina; Rossi, Matti; Purao, Sandeep; Siau, Keng; Scharl, Arno; Tochtermann, Klaus / M- and E-commerce systems development / environmental online communication. 2006; In: Proceedings of the Annual Hawaii International Conference on System Sciences. Vol. 6

Krogstie, John; Halpin, Terry; Proper, Erik; Siau, Keng / Preface. 2006; In: CEUR Workshop Proceedings. Vol. 364

Siau, Keng; Tan, Xin / Use of cognitive mapping techniques in information systems. 2006; In: Information Management. Vol. 19, No. 3-4

Siau, Keng; Tan, Xin / Use of cognitive mapping techniques in information systems. 2006; In: Journal of Database Management. Vol. 17, No. 3

Siau, Keng; Tan, Xin / Using cognitive mapping techniques to supplement UML and UP in information requirements determination. 2006; In: Journal of Computer Information Systems. Vol. 46, No. 5 SPEC. ISS., pp. 59-66

Siau, Keng; Tan, Xin / Improving the quality of conceptual modeling using cognitive mapping techniques. December 2005; In: Data and Knowledge Engineering. Vol. 55, No. 3, pp. 343-365

Sheng, Hong; Nah, Fiona Fui-Hoon; Siau, Keng / Strategic implications of mobile technology: A case study using Value-Focused Thinking. September 2005; In: Journal of Strategic Information Systems. Vol. 14, No. 3, pp. 269-290

Siau, Keng; Tan, Xin / Technical communication in information systems development: The use of cognitive mapping. September 2005; In: IEEE Transactions on Professional Communication. Vol. 48, No. 3, pp. 269-284

Siau, Keng; Erickson, John; Lee, Lihyunn / Theoretical vs. practical complexity: The case of UML. July 2005; In: Journal of Database Management. Vol. 16, No. 3, pp. 40-57

NAH, Fiona Fui-Hoon; SIAU, Keng; TIAN, Yuhong / Knowledge management mechanisms of financial service sites. June 2005; In: Communications of the ACM. Vol. 48, No. 6, pp. 117-123

Siau, Keng / Human-computer interaction: The effect of application domain knowledge on icon visualization. March 2005; In: Journal of Computer Information Systems. Vol. 45, No. 3, pp. 53-62

NAH, Fiona Fui-Hoon; SIAU, Keng; SHENG, Hong / The value of mobile applications: A utility company study. February 2005; In: Communications of the ACM. Vol. 48, No. 2, pp. 85-90

Erickson, John; Lyytinen, Kalle; Siau, Keng / Agile modeling, agile software development, and extreme programming: The state of research. 2005; In: Journal of Database Management. Vol. 16, No. 4

Siau, Keng; Long, Yuan / Synthesizing e-government stage models - A meta-synthesis based on meta-ethnography approach. 2005; In: Industrial Management and Data Systems. Vol. 105, No. 4, pp. 443-458

Southard, Peter B.; Siau, Keng / A Survey of Online E-Banking Retail Initiatives. October 2004; In: Communications of the ACM. Vol. 47, No. 10, pp. 99-102

Siau, Keng / Relationship construct in modeling information systems: Identifying relationships based on relation element theory. July 2004; In: Journal of Database Management. Vol. 15, No. 3

Siau, Keng L.; Chan, Hock Chuan; Wei, Kwok Kee / Effects of query complexity and learning on novice user query performance with conceptual and logical database interfaces. March 2004; In: IEEE Transactions on Systems, Man, and Cybernetics Part A:Systems and Humans.. Vol. 34, No. 2, pp. 276-281

Siau, Keng; Tian, Yuhong / Supply chains integration: Architecture and enabling technologies. March 2004; In: Journal of Computer Information Systems. Vol. 44, No. 3, pp. 67-72

Siau, Keng / Enterprise Resource Planning (ERP) Implementation Methodologies. January 2004; In: Journal of Database Management. Vol. 15, No. 1

Siau, Keng / Informational and Computational Equivalence in Comparing Information Modeling Methods. January 2004; In: Journal of Database Management. Vol. 15, No. 1, pp. 73-86

Krogstie, John; Lyytinen, Kalle; Opdahl, Andreas Lothe; Pernici, Barbara; Siau, Keng; Smolander, Kari / Research areas and challenges for mobile information systems. 2004; In: International Journal of Mobile Communications. Vol. 2, No. 3, pp. 220-234

Davis, Sid; Siau, Keng; Dhenuvakonda, Kumar / A fit-gap analysis of E-business curricula vs. industry needs. December 2003; In: Communications of the ACM. Vol. 46, No. 12, pp. 167-177

Pairin, Katerattanakul; Keng, Siau / Creating a virtual store image. December 2003; In: Communications of the ACM. Vol. 46, No. 12, pp. 226-232

Siau, Keng / Evaluating the usability of a group support system using co-discovery. December 2003; In: Journal of Computer Information Systems. Vol. 44, No. 2, pp. 17-28

Siau, Keng / Interorganizational systems and competitive advantages - Lessons from history. September 2003; In: Journal of Computer Information Systems. Vol. 44, No. 1, pp. 33-39

Siau, Keng; Shen, Zixing / Building customer trust in mobile commerce. April 2003; In: Communications of the ACM. Vol. 46, No. 4, pp. 91-94

Siau, Keng / JDM: Past, present, and future. April 2003; In: Journal of Database Management. Vol. 14, No. 2

Siau, Keng / Health care informatics. March 2003; In: IEEE Transactions on Information Technology in Biomedicine. Vol. 7, No. 1, pp. 1-7

Lee, Jinyoul; Siau, Keng; Hong, Soongoo / Enterprise integration with ERP and EAI. February 2003; In: Communications of the ACM. Vol. 46, No. 2, pp. 54-60

Siau, Keng; Messersmith, Jake / Analyzing ERP implementation at a public university using the innovation strategy model. 2003; In: International Journal of Human-Computer Interaction. Vol. 16, No. 1, pp. 57-80

Rossi, M.; Tuunainen, V. K.; Siau, Keng; Purao, S. / Minitrack: E-commerce systems development methodologies. 2003; In: Proceedings of the 36th Annual Hawaii International Conference on System Sciences, HICSS 2003.

Siau, Keng; Shen, Zixing / Mobile communications and mobile services. 2003; In: International Journal of Mobile Communications. Vol. 1, No. 1-2, pp. 3-14

Siau, Keng; Shen, Zixing / Mobile commerce applications in supply chain management. May 2002; In: Journal of Internet Commerce. Vol. 1, No. 3, pp. 3-14

SIAU, Keng; NAH, Fiona Fui-Hoon; TENG, Limei / Acceptable internet use policy. January 2002; In: Communications of the ACM. Vol. 45, No. 1, pp. 75-79

Siau, Keng; Southard, Peter B.; Hong, Soongoo / E-healthcare strategies and implementation. 2002; In: International Journal of Healthcare Technology and Management. Vol. 4, No. 1-2, pp. 118-131

NAH, Fiona; SIAU, Keng; TIAN, Yuhong; LING, Min / Knowledge management mechanisms in e-commerce: A study of online retailing and auction sites. 2002; In: Journal of Computer Information Systems. Vol. 42, No. 5, pp. 119-128

Lee, Sang Jun; Siau, Keng / A review of data mining techniques. 2001; In: Industrial Management and Data Systems. Vol. 101, No. 1, pp. 41-46

Siau, K.; Rossi, M.; Purao, S. / E-commerce systems development methodologies. 2001; In: Proceedings of the Hawaii International Conference on System Sciences.

McLeod, G.; Halpin, T.; Kangassalo, H.; Siau, K. / Unified Modeling Language (UML): A critical evaluation and suggested future. 2001; In: Proceedings of the Hawaii International Conference on System Sciences.

Siau, Keng / Knowledge discovery as an aid to organizational creativity. 2000; In: Journal of Creative Behavior. Vol. 34, No. 4, pp. 248-258

Siau, Keng / Xcert software, inc.. September 1999; In: Journal of Information Technology. Vol. 14, No. 3, pp. 235-242

Siau, Keng / Internet, world wide web, and creativity. 1999; In: Journal of Creative Behavior. Vol. 33, No. 3, pp. 191-201

Siau, Keng; Rossi, Matti / Introduction to the minitrack on information modeling methodologies in the visual programming and Internet era. 1999; In: Proceedings of the Hawaii International Conference on System Sciences. pp. 212-213

Siau, Keng / A visual object-relationship query language for user-database interaction. February 1998; In: Telematics and Informatics. Vol. 15, No. 1-2, pp. 103-119

Siau, Keng; Rossi, Matti / Evaluation of information modeling methods - a review. 1998; In: Proceedings of the Hawaii International Conference on System Sciences. Vol. 5, pp. 314-322

Chan, Hock; Siau, Keng; Wei, Kwok-Kee / The Effect of Data Model, System and Task on User Query Performance - An Empirical Study. December 1997; In: Data Base for Advances in Information Systems. Vol. 29, No. 1, pp. 31-49

Siau, Keng; Wand, Yair; Benbasat, Izak / The relative importance of structural constraints and surface semantics in information modeling. April 1997; In: Information Systems. Vol. 22, No. 2-3, pp. 155-170

Siau, Keng; Nah, Fui Hoon / An experimental study on user interpretation of icons. 1997; In: Advances in Human Factors/Ergonomics. Vol. 21, No. A, pp. 721-724

Siau, Keng L. / Electronic creativity techniques for organizational innovation. 1996; In: Journal of Creative Behavior. Vol. 30, No. 4, pp. 283-293

SIAU, KENG L. / Group Creativity and Technology. September 1995; In: The Journal of Creative Behavior. Vol. 29, No. 3, pp. 201-216

Siau, KL; Chan, HC; Tan, KP / A CASE tool for conceptual database design. December 1992; In: Information and Software Technology. Vol. 34, No. 12, pp. 779-786

Tan, K. P.; Chan, H. C.; Siau, K. L. / A graphical knowledge level approach for user-database interaction. 1990; In: Proceedings - IEEE Computer Society's International Computer Software & Applications Conference. pp. 453-458


Chapters, Conference Papers, Creative and Literary Works Jia, Feiyan; Shi, Yani; Sia, Choon Ling; Tan, Chuan-Hoo; Nah, Fiona Fui-Hoon; Siau, Keng / Users’ Reception of Product Recommendations: Analyses Based on Eye Tracking Data. July 2021; HCI in Business, Government and Organizations: 8th International Conference, HCIBGO 2021, Held as Part of the 23rd HCI International Conference, HCII 2021, Virtual Event, July 24–29, 2021, Proceedings. pp. 90-104

Zou, Cui; Zhao, Wangchuchu; Siau, Keng / COVID-19 Pandemic: A Usability Study on Platforms to Support eLearning. November 2020; HCI International 2020 – Late Breaking Posters: 22nd International Conference, HCII 2020, Copenhagen, Denmark, July 19–24, 2020, Proceedings, Part II. Vol. Part II, pp. 333-340

Nah, Fiona Fui-Hoon; Siau, Keng / Covid-19 Pandemic – Role of Technology in Transforming Business to the New Normal. September 2020; HCI International 2020 – Late Breaking Papers: Interaction, Knowledge and Social Media: 22nd HCI International Conference, HCII 2020, Copenhagen, Denmark, July 19–24, 2020, Proceedings. pp. 585-600

Zhao, Yeli; Siau, Keng / Cognitive neuroscience in information systems research. March 2018; Applications of Neuroscience: Breakthroughs in Research and Practice. pp. 158-175

Wang, Weiyu; Siau, Keng / Ethical and Moral Issues with AI - A Case Study on Healthcare Robots. 2018; Americas Conference on Information Systems 2018: Digital Disruption, AMCIS 2018.

Nah, Fiona Fui-Hoon; Yelamanchili, Tejaswini; Siau, Keng / A review on neuropsychophysiological correlates of flow. May 2017; HCI in Business, Government and Organizations: Supporting Business - 4th International Conference, HCIBGO 2017: Held as Part of HCI International 2017, Proceedings. Vol. Part II, pp. 364-372

Shi, Yani; Zeng, Qing; Nah, Fiona Fui-Hoon; Tan, Chuan-Hoo; Sia, Choon Ling; Siau, Keng; Yan, Jiaqi / Effect of Timing and Source of Online Product Recommendations: An Eye-Tracking Study. May 2017; HCI in Business, Government and Organizations : 4th International Conference, HCIBGO 2017, Held as Part of HCI International 2017, Vancouver, BC, Canada, July 9-14, 2017, Proceedings. Vol. Part II, pp. 95-104

Zhao, Wangchuchu; Siau, Keng / An experimental comparison of two machine learning approaches for emotion classification. 2017; AMCIS 2017 - America's Conference on Information Systems: A Tradition of Innovation. Vol. 2017-August

Shen, Zixing; Tan, Songxin; Siau, Keng / Using cognitive maps of mental models to evaluate learning challenges: A case study. 2017; AMCIS 2017 - America's Conference on Information Systems: A Tradition of Innovation. Vol. 2017-August

Hassan, Raheel; Twyman, Nathan W.; Nah, Fiona Fui-Hoon; Siau, Keng / Patient engagement in the medical facility waiting room using gamified healthcare information delivery. June 2016; HCI in Business, Government, and Organizations: Information Systems - 3rd International Conference, HCIBGO 2016, Held as Part of HCI International 2016, Proceedings. Vol. Part II, pp. 412-423

Erickson, John; Siau, Keng / Social and technical aspects of systems analysis and design. March 2015; Systems Analysis and Design: People, Processes, and Projects. pp. 3-10

Siau, Keng; Tian, Yuhong / Open source software development process model: A grounded theory approach. November 2014; Open Source Technology: Concepts, Methodologies, Tools, and Applications. Vol. 3-4, pp. 1052-1068

Siau, Keng; Zhao, Yeli; Huang, Lishan / A neuroscience analysis of information modeling constructs. 2014; Proceedings - Pacific Asia Conference on Information Systems, PACIS 2014.

Adeborna, Esi; Siau, Keng / An approach to sentiment analysis - The case of airline quality rating. 2014; Proceedings - Pacific Asia Conference on Information Systems, PACIS 2014.

Siau, Keng; Nah, Fiona Fui-Hoon; Sha, Haisu / Efficacy of communication support in collaborative online shopping: The moderating effect of task types. 2013; 19th Americas Conference on Information Systems (AMCIS 2013) - HYPERCONNECTED WORLD: Anything, Anywhere, Anytime. Vol. 2, pp. 1301-1306

Siau, Keng; Tian, Yuhong / Open source software development process model--a grounded theory approach. 2013; 19th Americas Conference on Information Systems, AMCIS 2013 - Hyperconnected World: Anything, Anywhere, Anytime. Vol. 4, pp. 2618-2628

Erickson, John; Siau, Keng / Unified modeling language: The teen years and growing pains. 2013; Human Interface and the Management of Information: Information and Interaction Design - 15th International Conference, HCI International 2013, Proceedings. Vol. 8016 LNCS, pp. 295-304

Pei Chin, Natalie Jun; Siau, Keng L. / Critical success factors of location-based services. 2012; International Conference on Information Systems, ICIS 2012. Vol. 5, pp. 4133-4143

Chen, Xiaofeng; Siau, Keng L. / Effect of business intelligence and IT infrastructure flexibility on organizational agility. 2012; International Conference on Information Systems, ICIS 2012. Vol. 4, pp. 3361-3379

Schiller, Shu; Nah, Fiona; Mennecke, Brian; Siau, Keng / Gender differences in virtual collaboration on a creative design task. December 2011; Thirty Second International Conference on Information Systems, Shanghai 2011. Vol. 3, pp. 1780-1793

Nah, Fiona Fui-Hoon; Schiller, Shu; Mennecke, Brian; Siau, Keng; Sattayanuwat, Parichart / Team collaboration in virtual worlds: The role of task complexity. August 2011; 17th Americas Conference on Information Systems 2011 (AMCIS 2011). Vol. 5, pp. 3430-3437

Nah, Fiona Fui-Hoon; Siau, Keng; Chan, Sook-Yee Edna / Impact of flow on exploratory learning behavior in gaming and learning achievement. 2011; Proc. of the 4th Annual International Conference on Computer Games, Multimedia and Allied Technology, CGAT 2011 and 2nd Annual International Conference on Cloud Computing and Virtualization, CCV 2011. pp. 87-89

Chen, Xiaofeng; Siau, Keng; Nah, Fiona Fui-Hoon / 3-D virtual world education: An empirical comparison with face-to-face classroom. December 2010; ICIS 2010 Proceedings - Thirty First International Conference on Information Systems.

Siau, Keng; Dewester, David / Ibm power systems and service oriented architecture at bank of America's foreign items systems office. 2010; ICIS 2010 Proceedings - Thirty First International Conference on Information Systems.

Chen, Xiaofeng; Siau, Keng; Nah, Fiona Fui-Hoon / 3-D virtual worlds and higher education. 2009; 15th Americas Conference on Information Systems 2009 (AMCIS 2009). Vol. 9, pp. 6380-6386

DeWester, David; Nah, Fiona Fui-Hoon; Gervais, Sarah J.; Siau, Keng / Are male and female avatars perceived equally in 3-D virtual worlds?. 2009; 15th Americas Conference on Information Systems 2009 (AMCIS 2009). Vol. 5, pp. 3088-3095

Recker, Jan; Muehlen, Michael Zur; Siau, Keng; Erickson, John; Indulska, Marta / Measuring method complexity: UML versus BPMN. 2009; 15th Americas Conference on Information Systems 2009, AMCIS 2009. Vol. 7, pp. 4444-4452

Erickson, John; Siau, Keng / Service oriented architecture: A research review from the software and applications perspective. 2009; Innovations in Information Systems Modeling: Methods and Best Practices. pp. 190-203

Erickson, John; Siau, Keng / Critical success factors in SOA implementation. 2008; 14th Americas Conference on Information Systems, AMCIS 2008. Vol. 1, pp. 626-634

Long, Yuan; Siau, Keng / Impacts of social network structure on knowledge sharing in open source software development teams. 2008; 14th Americas Conference on Information Systems, AMCIS 2008. Vol. 6, pp. 3439-3448

Tan, Xin; Alter, Steven; Siau, Keng / Integrating lightweight systems analysis into the unified process by using service responsibility tables. 2008; 14th Americas Conference on Information Systems, AMCIS 2008. Vol. 5, pp. 3309-3318

Chen, XiaoFeng; Siau, Keng; Nah, Fiona Fui-Hoon / L'Adoption des Environnements Virtuels en 3-D pour l'Enseignement. 2008; ICIS 2008 Proceedings - Twenty Ninth International Conference on Information Systems.

Long, Yuan; Siau, Keng / Social network structures in open source software development teams. 2008; Advanced Principles for Improving Database Design, Systems Modeling, and Software Development. pp. 346-359

Siau, Keng; Nah, Fiona Fui-Hoon; Eschenbrenner, Brenda; Guru, Ashu / An augmented approach to support collaborative distance learning of unified modeling language. August 2007; 13^th Americas Conference on Information Systems, AMCIS 2007: "Reaching New Heights". Vol. 4, pp. 2460-2467

Tan, Xin; Siau, Keng; Erickson, John / Design science research on systems analysis and design: The case of UML. 2007; Association for Information Systems - 13th Americas Conference on Information Systems, AMCIS 2007: Reaching New Heights. Vol. 5, pp. 2980-2994

Siau, Keng; Erickson, John; Lee, Lih Yunn / Is there a difference between the theoretical and practical complexity of UML?. 2007; Contemporary Issues in Database Design and Information Systems Development. pp. 243-264

Long, Yuan; Siau, Keng; Howell, Kris / Measuring knowledge sharing in open source software development teams. 2007; Association for Information Systems - 13th Americas Conference on Information Systems, AMCIS 2007: Reaching New Heights. Vol. 5, pp. 3429-3440

Siau, Keng / Preface. 2007; Contemporary Issues in Database Design and Information Systems Development. pp. vii-ix

Siau, Keng; Faulkner, E. J. / Preface. 2007; Research Issues in Systems Analysis and Design, Databases and Software Development. pp. vii-ix

Erickson, John; Lyytinen, Kalle; Siau, Keng / Understanding agile software, extreme programming, and agile modeling. 2007; Research Issues in Systems Analysis and Design, Databases and Software Development. pp. 33-53

Siau, Keng; Long, Yuan / Understanding e-government development: A global perspective. 2007; Strategic Use of Information Technology for Global Organizations. pp. 137-154

Siau, Keng; Chen, Xiaofeng; Tan, Xin / Web-based information systems: Developing a design theory. 2007; Association for Information Systems - 13th Americas Conference on Information Systems, AMCIS 2007: Reaching New Heights. Vol. 3, pp. 1946-1955

Sheng, Hong; Nah, Fiona; Siau, Keng / An experimental study on U-commerce adoption: The impact of personalization and privacy concerns. August 2006; 12^th Americas Conference On Information Systems, AMCIS 2006. Vol. 5, pp. 3035-3039

Sheng, Hong; Siau, Keng; Nah, Fiona / Using mobile technology in education: Perspectives of students and instructors. August 2006; 12^th Americas Conference On Information Systems, AMCIS 2006. Vol. 4, pp. 2137-2147

Siau, Keng / Preface. 2006; Advanced Topics in Database Research. Vol. 5, pp. viii-xi

Long, Yuan; Siau, Keng / Social network dynamics for open source software projects. 2006; Association for Information Systems - 12th Americas Conference On Information Systems, AMCIS 2006. Vol. 2, pp. 810-820

Tan, Xin; Siau, Keng / Understanding the acceptance of modeling method by IS developers: A theoretical model and an empirical test. 2006; ICIS 2006 Proceedings - Twenty-Seventh International Conference on Information Systems. pp. 937-946

Nah, Fiona Fui-Hoon; Siau, Keng; Ling, Min / Personalization of web services: A study on the fit between web tasks and personalization mechanisms. August 2005; 11^th Americas Conference on Information Systems, AMCIS 2005: "A Conference on a Human Scale". Vol. 6, pp. 3044-3048

Sheng, Hong; Nah, Fiona; Siau, Keng / Using wireless technology to facilitate learning: A grounded theory approach. August 2005; 11^th Americas Conference on Information Systems, AMCIS 2005: "A Conference on a Human Scale". Vol. 4, pp. 1977-1984

Sheng, Hong; Nah, Fiona; Siau, Keng / Values of silent commerce: A study using value-focused thinking approach. August 2005; 11^th Americas Conference on Information Systems, AMCIS 2005: "A Conference on a Human Scale". Vol. 3, pp. 1425-1437

Siau, Keng; Tian, Yuhong / A semiotics view of modeling method complexity - the case of UML. 2005; Association for Information Systems - 11th Americas Conference on Information Systems, AMCIS 2005: A Conference on a Human Scale. Vol. 6, pp. 2754-2765

Siau, Keng; Tan, Xin / An investigation into the continued use of unified modeling language (UML) in information systems development. 2005; Association for Information Systems - 11th Americas Conference on Information Systems, AMCIS 2005: A Conference on a Human Scale. Vol. 6, pp. 2766-2770

Siau, Keng / Criteria for comparing information modeling methods: Informational and computational equivalence. 2005; Advanced Topics in Database Research. Vol. 4, pp. 238-254

Siau, Keng; Tan, Xin / Evaluation criteria for information systems development methodologies. 2005; Association for Information Systems - 11th Americas Conference on Information Systems, AMCIS 2005: A Conference on a Human Scale. Vol. 7, pp. 3487-3492

Long, Yuan; Siau, Keng / Impact on open source software performance: A view from social structure. 2005; Association for Information Systems - 11th Americas Conference on Information Systems, AMCIS 2005: A Conference on a Human Scale. Vol. 6, pp. 2853-2857

Tuunainen, Virpi Kristiina; Rossi, Matti; Purao, Sandeep; Siau, Keng / Minitrack: M- and E-commerce systems development. 2005; Proceedings of the 38th Annual Hawaii International Conference on System Sciences - Abstracts and CD-ROM of Full Papers.

Siau, Keng / Preface. 2005; Advanced Topics in Database Research. Vol. 4, pp. vi-ix

Erickson, John; Siau, Keng / Toward practical measures of complexity in real-time modeling methods. 2005; Association for Information Systems - 11th Americas Conference on Information Systems, AMCIS 2005: A Conference on a Human Scale. Vol. 7, pp. 3516-3523

Long, Yuan; Ling, Min; Siau, Keng / Towards a theoretical framework of information systems development success. 2005; Association for Information Systems - 11th Americas Conference on Information Systems, AMCIS 2005: A Conference on a Human Scale. Vol. 3, pp. 1493-1501

Siau, Keng / E-Creativity and E-Innovation. October 2003; The International Handbook on Innovation. pp. 258-264

Krogstie, John; Lyytinen, Kalle; Opdahl, Andreas; Pernici, Barbara; Siau, Keng; Smolander, Kari / Mobile information systems - Research challenges on the conceptual and logical level. 2003; Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics). Vol. 2784, pp. 124-135

Rossi, M.; Tuunainen, V. K.; Siau, Keng; Purao, S. / Minitrack: E-commerce systems development methodologies. 2002; Proceedings of the 35th Annual Hawaii International Conference on System Sciences, HICSS 2002. Vol. 2002-January

Southard, Peter B.; Hong, Soongoo; Siau, Keng / Information technology in the health care industry: A primer. January 2000; Proceedings of the 33rd Hawaii International Conference on System Sciences.

Rossi, Matti; Siau, Keng / HICSS-33 Minitrack on electronic commerce systems development-modeling methods and methodologies. 2000; Proceedings of the 33rd Annual Hawaii International Conference on System Sciences, HICSS 2000. Vol. 2000-January

Siau, Keng / Xcert Software, Inc.. December 1998; Proceedings of the International Conference on Information Systems, ICIS 1998. pp. 399-401

Siau, Keng; Wand, Yair; Benbasat, Izak / When parents need not have children — Cognitive biases in information modeling. 1996; Advanced Information Systems Engineering - 8th International Conference, CAiSE 1996, Proceedings. Vol. 1080, pp. 402-420

Siau, Keng; Wand, Yair; Benbasat, Izak / A psychological study on the use of relationship concept Some preliminary findings-Some preliminary findings. 1995; Advanced Information Systems Engineering - 7th International Conference, CAiSE 1995, Proceedings. Vol. 932, pp. 341-354

Chan, Hock Chum; Wei, Kwok Kee; Siau, Keng Leng / A rule-based system for query feedback. 1993; Proceedings of the 26th Hawaii International Conference on System Sciences, HICSS 1993. Vol. 3, pp. 53-61

Siau, K. L.; Tan, K. P.; Chan, H. C. / Visual database interface for end user computing. 1992; Proceedings - ICCI 1992: 4th International Conference on Computing and Information. pp. 393-396

Siau, K. L.; Chan, H. C.; Tan, K. P. / Visual Knowledge query language as a front-end to relational systems. 1991; Proceedings of the15th Annual International Computer Software and Applications Conference, CMPSAC 1991. pp. 373-378


Scholarly Books, Monographs, Reports and Case Studies Siau, Keng; Chiang, Roger; Hardgrave, Bill C. / Systems analysis and design: People, processes, and projects. March 2015;

Siau, Keng; Erickson, John / Advanced principles for improving database design, systems modeling, and software development. 2008;

Siau, Keng / Contemporary issues in database design and information systems development. 2007;

Siau, Keng / Research issues in systems analysis and design, databases and software development. 2007;

Siau, Keng / Advanced topics in database research, volume 5. 2006;

Siau, Keng / Advanced topics in database research, volume 4. 2005;



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