文献详情
Realising platform operational agility through information technology-enabled capabilities: A resource-interdependence perspective
文献类型：期刊
通讯作者：Tan, FTC (reprint author), Univ New South Wales UNSW, Informat Syst & Technol Management, Business Sch, Sydney, NSW, Australia.
期刊名称：INFORMATION SYSTEMS JOURNAL
年：2019
卷：29
期：3
页码：582-608
ISSN：1350-1917
关键词：B2C platform; competencies and capabilities; operational agility; resource interdependencies
所属部门：信息学院
摘要：Intensifying competition in recent times requires business-to-consumer (B2C) e-commerce platforms to develop operational agility for competitive advantage. Despite the agreement on an increasing competitive landscape, the process for realising information technology (IT)-driven operational agility on e-business platforms has received little scrutiny. Through an investigation of M.com, a leading multisided online retailing platform in China, this study provides a clear thesis of resource interdep ...More
Intensifying competition in recent times requires business-to-consumer (B2C) e-commerce platforms to develop operational agility for competitive advantage. Despite the agreement on an increasing competitive landscape, the process for realising information technology (IT)-driven operational agility on e-business platforms has received little scrutiny. Through an investigation of M.com, a leading multisided online retailing platform in China, this study provides a clear thesis of resource interdependencies and IT-enabled capabilities forged during operational processes to realise operational agility. Our investigation, observations, and reflections from practice substantiate a model of how a platform like M.com cultivates IT-driven resource-interdependent competencies and capabilities tantamount to realising operational agility. The model shows how IT enables three capabilities-localised, synergistic, and optimised-which reflect the effective co-ordination of three resource interdependencies (pooled, sequential, and reciprocal) during M.com's complex operations and processes, and explicates the consequences. For research, we postulate that IT-enabled operational agility in complex organisational forms, cultivated through the development of resource-interdependent capabilities to deliver effective sensing and response mechanisms, forms effective strategies for the B2C platform in dynamic marketplace conditions. ...Hide

DOI：10.1111/isj.12221
百度学术：Realising platform operational agility through information technology-enabled capabilities: A resource-interdependence perspective
语言：外文
被引频次：2
基金：China's NSFC Joint Research Fund for Overseas Chinese Scholars and Scholars in Hong Kong and Macao [71529001]
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