Personal Information
Gender: Female
Birth: 27 November 1951
Nationality: British


Courses
Taught
Master：Strategic Management

Educational History
PhD: MBA, Aston University, UK
Master: CertEd, University of Central England, UK
Bachelor: BA, Edinburgh University, UK

Work
Experience
Lecturer and Consultant, International Development Department, School of Public Policy, University of Birmingham (1994 – present)
Lecturer in HRM/HRD, University of Central England, now known as BCU (1991-4)
Co-Director, Public Management Associates (1986-1992)
Visiting Lecturer, Marketing, various Universities, including Open University
Market research consultant with Peat Marwick Mclintock
now known as KPMG (1988-1989)
Marketing Director, Triangle Arts Centre, (1985-88)
Theatre Manager and Arts Administrator, (1981-4)
English Language teacher, Greece (1980-1)
Project Co-ordinator, (Community Development, Social Welfare), Edinburgh City Council
Administrator, National Union of Students (Scotland)

Research Outputs
S Selected Publications
Rubienska A 'Education and Training in Public Administration and Development: What Does the Customer Really Want and Are We Prepared to Provide It?' Public Administration and Development, 21, 343-358
Rubienska A, Bovaird T (1999) Performance management and organizational learning: matching processes to cultures in the UK and Chinese Civil Services, International Review of Administrative Sciences. Vol 65
Rubienska A, Bovaird T (1996) The Clashing Cultures of Marketing and Organisational Learning, Annals of Public & Cooperative Economics, Vol 67 No1
Bovaird T, Rubienska A Managing in the Voluntary Sector, in Osborne P (ed) Marketing in the Voluntary Sector (19 99)
Raine, J.W., Rubienska, A,’The European Art of Assessment’. International Journal of Public Sector Management, Vol 21, No 4, pp 417-437, 2008
Many client reports including
Co-authorship of ‘Quality Management in Practice – Developing Service Agreements’ (for NHS) 1990
Co-authorship of ‘Introducing Quality Management’ for NHS provider units. 1990

Awards & others
? University of Birmingham Teaching Fellowship Award for Innovation and Excellence in Teaching and Learning
? Head of School Award for Innovation and Excellence in Teaching and Learning
? David Pasteur Award for Innovation and Creativity in Teaching and Learning