郑博文教授，博士生导师 电话：　　
邮箱：chengbw@yuntech.edu.tw办公地址：深圳市西丽大学城清华校区
所属学科：医院管理

【个人简历】
1989年9月-1993年7月，美国奥本大学工业工程学系博士
(Auburn University,Ph.D.,Industrial Engineering)
1987年9月-1989年7月，美国奥本大学工业工程硕士
(Auburn University,Master,Industrial Engineering)
1980年9月-1984年6月，东海大学工业工程学士
(Tunghai University,Bachelor of department of Industrial engineering)
现任：
清华大学医院管理研究院双聘教授
云林科技大学工业管理学系、健康产业管理研究所教授
云林科技大学研究发展处副研发长
曾任：
第一、二、三、四、五、六届(2013年-2018年)全国品管圈评审委员
2018年首届国际医疗质量与安全高峰论坛&QCC大赛评审委员
南开大学EMBA客座教授
云林科技大学医务管理研究中心主任
云林科技大学校务发展中心主任
台湾医院评鉴暨医疗质量策进会医品圈2000-2018年评审委员
先后从事医院管理、教学、研究工作达25年，曾应邀至内地、香港、日本、马来西亚、印度尼西亚、新加坡、美国芝加哥等国家或地区论坛作学术报告10余次；
【教学】
医疗质量管理、医院运营流程管理、顾客关系管理、健康产业管理、哈佛个案参与式教学
【研究领域】
公开发表医院管理专业论文54篇（其中SSCI发表11篇、SCI 18篇）研讨会论文150篇；主持科研课题35项；产学合作课题55项
科研计划：
1.应用人工智慧技术於烧烫伤病患之住院天数及死亡因子之预测(I)。
2.建构影响血液透析病患营养不良重要因子之预测模式，计划主持人，2016/08/01-2018/07/31。
3.建构Febuxostat与Allopurinol对於肝肾功能不良丶心血管疾病患者之治疗效果预测模式，计划主持人，2016/08/01-2018/07/31
4.2018年台湾大学医学院附设医院云林分院顾客与员工满意度调查，计划主持人，2018/03/01-2018/10/31，台大医院云林分院。
5.2017年台湾大学医学院附设医院云林分院顾客与员工满意度调查，计划主持人，2017/03/01-2017/10/31，台大医院云林分院。
6.2016年台湾大学医学院附设医院云林分院顾客与员工满意度调查，计划主持人，2016/03/01-2016/10/31，台大医院云林分院。
7.慢性肾脏病人透过APP强化自主健康管理之研究，计划主持人，2017/01/01-2017/12/31，台大医院云林分院。
8.急诊室卫材需求预测，计划主持人，2017/01/01-2017/12/31，台大医院云林分院。
9.建构烧烫伤存活因子模型及用药决策建议，计划主持人，2017/01/01-2017/12/31，台大医院云林分院。
10.医院护理人员正向情绪丶复原力与留任意愿之探讨，计划主持人，2017/01/01-2017/12/31，成大医院斗六分院。
11.探讨特徵萃取於三阴性乳癌五年存活率之预测(I)，计划主持人，2015/8/1-2016/7/31。
12.2015年台湾大学医学院附设医院云林分院顾客与员工满意度调查，计划主持人，2015/3/1-2015/10/31，台大医院云林分院。
13.以资料探勘分析因子权重於乳癌复发预测之效果(I)，计划主持人，2014/8/1-2015/7/31。
14.探讨大肠癌合并转移治疗之预测与监测(I)，计划主持人，2013/8/1-2014/7/31。
出版书籍：
约翰．科特, 大卫．葛文, 麦可．罗伯托, 麦可．波特, 马克．克瑞默, 启利．威尔森, 伊夫．多兹, 多纳德．马赫尚, 乔．佩帕德, 布莱德利．史泰兹, 大卫．厄普顿, 郑博文, 谢国珍, 纪慧如, 邱文宏, 赵正敏,2018, 哈佛教你领导医疗变革：台中荣民总医院的实战案例+《哈佛商业评论》经典文章, 哈佛商业评论全球繁体中文版.
【研究成果】
1.Cheng-Min Chao, Bor-Wen Cheng (2017) Does Service Recovery Affect Satisfaction and Loyalty? An empirical study of Medical Device Suppliers. Total Quality Management & Business Excellence. (SSCI)
2.Cheng-Tao Yu, Chin-Min Ma, Bor-Wen Cheng (2015). Dark Side of Relationships Between Hospitals and Their Suppliers: The Effect of Trust and Commitment.,Wulfenia Journal, Vol.3, No.22. (SCI)
3.Tsui-Fen Chang, Cheng-Min Chao, Bor-Wen Cheng (2015). The Framework and Verification of Blended E-learning System Behavioral Intention Model of among Clinical Nursing. Journal of Baltic Science Education, 14(6). (Accept). (SSCI)
4.Cheng-Tao Yu, Cheng-Min Chao, Bor-Wen Cheng (2014). Effects of Personality Traits on the Degree of Exercise Participation, Physical Self-Description, and Social Physique Anxiety of Hospital Employees., Journal of Applied Sciences, Vol.14, No.24. (EI)
5.Cheng-Tao Yu, Cheng-Min Chao, Bor-Wen Cheng (2014). Society Exchange Characteristics, Service Quality, and Relationship Quality between Hospitals and Suppliers. Wulfenia Journal. (SCI)
6.Cheng-Min Chao, Ya-Wen Yu, Bor-Wen Cheng, Yao-Lung Kuo (2014). Construction of the Model on the Breast Cancer Survival Analysis Use Support Vector Machine, Logistic Regression, and Decision Tree. Journal of Medical Systems, 38(106), 1-7. (SCI)
7.Cheng-Tao Yu, Cheng-Min Chao, Bor-Wen Cheng (2014). Prediction of Survival in Patients with Breast Cancer Using Three Data Mining Techniques., Journal of Theoretical and Applied Information Technology., Vol.60, No.1, pp.179-183. (SCI)
8.Cheng-Tao Yu, Cheng-Min Chao, Bor-Wen Cheng (2014). Exploring the Effect of Quality Relationship between Opportunism and Loyalty., International Journal of Scientific and Research Publications., Vol.4, No.5, pp.1-6.
9.Ruey-Juen Chen, Chen-Wei Yu, Cheng-Min Chao, Bor-Wen Cheng (2014). Relationships Among Work Value, Quality of Work Life, and Turnover Intension in Nurses in Yunlin, Taiwan., International Journal of Organizational Innovation., Vol.6, No.4.
10.Chih-Min Ma, Cheng-Min Chao, Bor-Wen Cheng., 2012, Predicting Patientsat Risk of Acute Renal Failure in Intensive Care Units by using Artificial Intelligence Tools, International Journal of Organizational Innovation, Vol.5, No.2, pp.232-248.(EI)
11.Hsiang-Ru Chen*, Bor-Wen Cheng, 2012, Applying the ISO 9001 Process Approach and Service Blueprint to Hospital Management Systems, The TQM Journal, Vol.24, No.5, pp.418-432.(EI)
12.Cheng-Min Chao, Bor-Wen Cheng., 2012, Factors Influencing the Future Relationship of Hospital Procurement Staffwith Medical Device Suppliers.,Social Behaviorand Personality, Vol.40, No.6, pp.945-958. (SSCI)
13.Cheng-Min Chao, Cheng-Tao Yu, Bor-Wen Cheng., 2012, Data Mining Models for Diagnosing Acute Renal Failure., International Journal of Organizational Innovation., Vol.4, No.4, pp.155-174.(EI)
14.LuoS.T., SuC.T., ChengB.W., 2011, Developing a hybride valuation process for product acceptability: An empirical study in automobile industry, African Journal of Business Management.(SSCI)
15.Lee,W.C., Cheng,B.W., 2011, An intelligent system for improving performance of blooddonation. , Vol.18,No.2,pp.173-185.(EI)
国际研讨会：
1.Jiang Chou Yeh, Yi-Wen Huang, Bor-Wen Cheng, Examining the benefits of somatosensory game machines on instrumental activities of hand grip strength, hand coordination, and Mini Mental State Examination of elderly people with dementia using an elderly daycare center attached to a hospital in Yunlin county as an example, 2018, International Conference on Information Systems，Business，Management and Social Sciences（ISBMS 2018）, 2018/7/26-27, Multidisciplinary Research in Development of Social Sciences Research, Osaka Japan.
2.Hong-Mau Lin, Sheng-Jean Huang, Yu-Tsung Tsai, Yu-Shen Chen, Bor-Wen Cheng, A Study on the Development of an Assessment Tool for the Early Palliative Consultation Needs-Based on a Regional Teaching Hospital, 2018, International Conference on Information Systems，Business，Management and Social Sciences（ISBMS 2018）, 2018/7/26-27, Multidisciplinary Research in Development of Social Sciences Research, Osaka Japan.
3.Chi-Sheng Chang, Bor-Wen Cheng, Mixed Strategy to Improve Medical Staff Awareness of Patient Safety Culture in a Regional Teaching Hospital, 2018, International Conference on Information Systems，Business，Management and Social Sciences（ISBMS 2018）, 2018/7/26-27, Multidisciplinary Research in Development of Social Sciences Research, Osaka Japan.
4.Su-Hua Huang, Chen-Yuan Huang, Yi-Lin Yeh, Hong-Mau Lin, Bor-Wen Cheng, 2017, Associations between dietary behavior, nutrient intake, and nutritional status in patients undergoing hemodialysis, 2017 6th Annual Global Healthcare Conference (GHC 2017), 2017/07/24-25, Global Science and Technology Forum, Singapore.
5.Feng-Jung Yang, Jiang-Chou Yeh, Yu-Tsung Tsai, Hong-Mau Lin, Bor-Wen Cheng, 2017, The establishment of predictive models of important factors affecting malnutrition in patients undergoing hemodialysis, 2017 6th Annual Global Healthcare Conference (GHC 2017), 2017/07/24-25, Global Science and Technology Forum, Singapore.
6.Hong-Mau Lin, Bor-Wen Cheng, 2016, Exploring the Effects on Hospital Green Supply Chain Performance from the Social Capital Perspective., 5th Annual Global Healthcare Conference (GHC 2016), 2016/07/18-19, Global Science and Technology Forum, Singapore.
7.Yu-Tsung Tsai, Cheng-Min Chao, Yao-Lung Kuo, Hsien-Jy Ma, Bor-Wen Cheng, 2016, Applying Artificial Intelligent Techniques for Breast Cancer., 5th Annual Global Healthcare Conference (GHC 2016), 2016/07/18-19, Global Science and Technology Forum, Singapore.
8.Yi-linYeh, Hong-Mau Lin, Jiang-zhouYeh, Cheng-Min Chao, Bor-Wen Cheng, 2016, Applying TAM to Study the BELS Use Behavioral Intention of Clinical Nursing., 5th Annual Global Healthcare Conference (GHC 2016), 2016/07/18-19, Global Science and Technology Forum, Singapore.
【学术兼职】
担任以下杂志学术审稿：
1.医务管理期刊
2.品质学报(JOQ)
3.商管科技季刊
4.人力资源管理学报
5.电子商务学报
6.管理与系统
7.医护科技学刊
8.顾客满意学刊
【奖励荣誉】
中国工业工程师奖章