姓 名
职 称
电 话
邮 件
所属单位
主要专业方向

郑夏冰
特任副研究员

isxzheng(at)ustc.edu.cn(at)换成@
管理科学系
管理信息系统




个人简介 研究成果 项目信息


Education：
2010-2015， 香港城市大学，资讯系统，博士
2009-2014， 中国科学技术大学，管理科学与工程，博士
2005-2009， 中国科学技术大学，统计学，学士

Research Interests:
Dark Side of IT Use
Social Media and Social Commerce
Electronic Marketing and Consumer Behavior
IT Adoption and Post-Adoption


Honors & Awards：
Emerald Outstanding Reviewers,the Emerald Literati Network Awards for Excellence 2020
Best Paper Nominee,2019 Pre-ICIS SIG-HCI Workshop, Munich, Germany, December 2019
EmeraldOutstanding Paper Award Winner,the Emerald Literati Network Awards for Excellence 2016
Distinguished Paper Award, International Conference on e-Commerce, e-Administration, e-Society, e-Education, and e-Technology (e-CASE & e-Tech 2014 – Fall Session)


Projects:
国家自然科学基金青年项目(**)，主持，2018-2020
中国博士后科学基金第57批面上项目(2015M571949)，主持，2015-2016
教育部基本科研业务费校青年创新基金项目，主持，2015-2016



Publications：
Journal Publications
X. Shi, X. Zheng*, and F. Yang, “Exploring Payment Behavior for Live Courses in Social Q&A Communities: An Information Foraging Perspective”，Information Processing Management, 57, 102241, 2020（SSCI/SCI）
X. Zheng, J. Men, L. Xiang*, and F. Yang, “What Drives Para-social Interaction in Social Commerce Websites”, International Journal of Information Management, 51, 102043, 2020（SSCI）
X. Gong, M.K.O. Lee, Z. Liu andX. Zheng*, “Effect of tie strength on the continuance intention of users of second-generation mobile instant messaging services: A view from expectation-confirmation theory”,Information Systems Frontiers, 22(1) 149-170, 2020（SCI）
X. Zheng, J. Men, F. Yang and X. Gong*, “Understanding impulse buying in mobile commerce: An investigation into hedonic and utilitarian browsing”, International Journal of Information Management, 48, 151-160, 2019（SSCI）
X. Gong, Z. Liu, X. Zheng* and T. Wu, “Why are experienced users of mobile social apps likely to continue? The impacts of trust and tie strength”, Asia Pacific Journal of Marketing and Logistics, 30 (4), 1013-1039, 2018（SSCI）
L. Xiang, X. Zheng*, K.Z.K. Zhang, and M.K.O. Lee, “Understanding Consumer’s Continuance Intention to Contribute Online Reviews”, Industrial Management & Data Systems, 118(1), 22-40, 2018 (SCI)
X. Zheng*, M.K.O. Lee and C.M.K. Cheung, "Examining E-loyalty towards Online Shopping Platforms: The Role of Coupon Proneness and Value Consciousness", Internet Research, 27(3), 709-726, 2017 (SSCI/SCI)
X. Guo, X. Zheng*, "Examination of Restaurants Online Pricing Strategies: A Game Analytical Approach",Journal of Hospitality Marketing & Management, 26(6), 659-673, 2017 (SSCI)
X. Zheng*, and M.K.O. Lee, "Excessive Use of Mobile Social Networking Sites: Negative Consequences on Individuals", Computers in Human Behavior, 65, 65-76, 2016 (SSCI)
X. Zheng, and X. Guo, “E-retailing of Restaurant Services: Pricing Strategies in a Competing Online Environment”, Journal of the Operational Research Society, 67(11), 1408-1418, 2016 (SSCI/SCI)
X. Zheng, and X. Guo, “OnlineEngagement Investments of Online Travel Agencies: A Game-Theoretic Approach", Journal of Electronic Commerce Research, 17(3), 256-265, 2016 (SSCI)
L. Xiang, X. Zheng*, M.K.O. Lee, and Dingtao Zhao, “Exploring Consumers’ Impulse Buying Behavior in Social Commerce Community: The Role of Parasocial Interaction”, International Journal of Information Management, 36(3), 333-347, 2016 (SSCI)
X. Zheng*, C.M.K. Cheung, M.K.O. Lee, and L. Liang, “Brand Loyalty through User Engagement in Online Brand Communities in Social Networking Sites”, Information Technology & People, 28(1), 90-106, 2015 (SSCI)
C.M.K. Cheung, X. Zheng*, and Matthew K.O. Lee, “How the Conscious and Automatic Information Processing Modes Influence Consumers’ Continuance Decision in a C2C e-Marketplace”, Pacific Asia Journal of the AIS, 7(2), 25-40, 2015
X. Guo, X. Zheng, Liuyi Ling, and C. Yang, “Online Coopetition between Hotels and Online Travel Agencies: From the Perspective of Cash Back After Stay”, Tourism Management Perspectives, 12, 104-122, 2014
T.K.H. Chan, X. Zheng,M.K.O. Lee, C.M.K. Cheung, and Z.W.Y. Lee, “Antecedents and Consequences of Customer Engagement in Online Brand Communities”, Journal of Marketing Analytics, 2(2), 81-97, June 2014

Conference Publications
X. Shi,X. Zheng, F. Yang, and J. Men, “AI vs. Humans: the Impact of Different Conversation Agents on Privacy Perception and Privacy Disclosure”,inProceedings of the28th European Conference on Information Systems(ECIS 2020).
W. Wang, X. Shi, H. Xiao, andX. Zheng, “Optimal Pricing Strategy for Multichannel Healthcare Services”, inProceedings of the 53rd Hawaii International Conference on System Sciences, Maui,January 2020.
J.Men, andX. Zheng, “Impact of Social Interaction on Live-streaming Shopping Websites”, inProceedings of the 2019 Pre-ICIS SIG-HCI Workshop, Munich, Germany, December 2019.(Best Paper Nominee)
L. Liu, X. Cui,X. Zheng, and J. Song, “The Mediating Role of Social Media in Enhancing Organizational Performance: A Team Creativity Perspective”, inProceedings of the 23rd Pacific Asia Conference on Information Systems, Xian, China, June 2019.
J. Zhang, J. Huang andX. Zheng, “False Advertising in a Crowdfunding Market”, inProceedings of the 18th Wuhan International Conference on E-Business, Wuhan, China, May 2019.
T. Che, Z. Peng, F. Lai, and X. Zheng, “Do the Public Treat Online and Offline equally? An Explorative Study”, in Proceedings of the 22nd Pacific Asia Conference on Information Systems, Yokohama, Japan, June 2018.
X. Hu, X. Wu, P. Yin and X. Zheng, “An Investigation into Consumers’ Continued Social Shopping Intentions”, in Proceedings of the 21st Pacific Asia Conference on Information Systems, Langkawi, Malaysia, July 2017.
Y. Wang, Q. Huang, R.M. Davison, and X. Zheng, “Effect of Role Dynamics on Transactive Memory System and Team Performance in Open-Source Software Teams: The Moderating Role of Communication”, in Proceedings of the 20th Pacific Asia Conference on Information Systems, Chiayi, Taiwan, June 2016.
X. Wang, Z. Cai, H. Liu, and X. Zheng, “Leveraging Enterprise Social Media for Agility Performance of Employees: The Mediating Role of Psychological Condition”, in Proceedings of the 20th Pacific Asia Conference on Information Systems, Chiayi, Taiwan, June 2016.
T. Che, X. Zheng*, Z. Peng, K.H. Lim, and Z. Hua, “Consumer’s Revisit Behavior in Online Group-buying: A Shopping Value Perspective”, in Proceedings of the 19th Pacific Asia Conference on Information Systems(PACIS), Singapore, July 7-9, 2015.
C.M.K. Cheung, X. Zheng, and M.K.O. Lee, “Customer Loyalty to Online Social Shopping Platforms: The role of Flow Experience”, in Proceedings of the International Conference on e-Commerce, e-Administration, e-Society, e-Education, and e-Technology – Fall Session (e-CASE & e-Tech 2014 – Fall Session), Tokyo, JAPAN, November 12-14, 2014.(Winner of Distinguished Paper Awards)
L. Xiang, X. Zheng*, H. Zhang and X. Hu, “What Drives Social Commerce: The Role of Parasocial Interaction”, in Proceedings of the 18th Pacific Asia Conference on Information Systems(PACIS), Chengdu, P.R.China, June 2014.
C.M.K. Cheung, X. Zheng, and M.K.O. Lee, “Customer Loyalty to C2C Online Shopping Platforms: An Exploration of the Role of Customer Engagement”, in Proceedings of the 47th Hawaii International Conference on System Sciences (HICSS), Hilton Waikoloa, Big Island, January 6-9, 2014.
X. Zheng*, M.K.O. Lee, and C.M.K. Cheung,“The Side of Trust in Online Retailing Environment: the Role of Coupon Proneness”, in Proceedings of the Twelfth Wuhan International Conference on E-Business, Wuhan, P.R.China, May 2013.
X. Zheng*, L. Xiang, L. Liu, and H. Zhang“Enhancing consumer engagement in online shopping platforms through economic incentives”,in Proceedings of the 18th Americas Conference on Information Systems, Seattle, Washington, USA, August 2012.
C.M.K. Cheung, X. Zheng*, and M.K.O. Lee, “Consumer Engagement Behaviors in Brand Communities of Social Networking Sites”, in Proceedings of the 18th Americas Conference on Information Systems, Seattle, Washington, USA, August 2012.
X. Zheng*, C.M.K. Cheung, and M.K.O. Lee, “Antecedents and Consequences of Customer Engagement in Facebook Brand Communities: An Empirical Study”, in Proceedings of International Conference on e-Commerce, e-Administration, e-Society, e-Education, and e-Technology, Hong Kong,March 2012.