WeekTopicWK 1Principle of Six Sigma Management; DMAICWK 2 Process Mapping/ SIPOCWK 3M: Process Capability Analysis (PCA); Measurement System Analysis (MSA) (ANOVA should be taught before PCA)WK 4A: Statistical analysis; Hypothesis testing; ANOVAWK 5A: Seven problem solving tools; Root cause analysisWK 6I: Kaizen Blitz; Poka-YokeWK 7C: Statistical Process Control (proposal due)WK 8C: Statistical Process ControlWK 9C: Engineering Process ControlWK 10C: Control Charts and Health Care QualityWK 11Design for Six Sigma: Customer Needs Mapping (CNM); Quality Function Deployment (QFD); Failure Mode & Effects Analysis (FMEA)WK 12Factorial Experiments; Process verification and optimizationWK 13Project presentations

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• 指定教材: 1. An Introduction to Six Sigma and Process Improvement, by Evans and Lindsay, South-Western, 2005.2. Introduction to Statistical Quality Control, 6th edition, by Douglas C. Montgomery, John Wiley, 2009.