Prof. SHUM Stephen Wan Hang 岑运亨教授 College of Business Department of Management Sciences
Associate Dean (Undergraduate Programmes)
Professor

Address
12-222, Lau Ming Wai Academic Building, City University of Hong Kong

Phone
+852 34428571

Fax
+852 34420189

Email
swhshum@cityu.edu.hk



Research Areas Pricing and Revenue Management
Supply Chain Management
Consumer Behavior in Operations Management


Qualifications PhD - Operations Research (MIT)
BSc - Electrical Engineering (UCLA)
BSc - Mathematics (UCLA)


Biography Professor Stephen Shum received his PhD in Operations Research from MIT. He conducts research in supply chain management, revenue management and the operations-marketing interface, and he teaches courses in operations management and revenue management.He has received RGC GRF grant for numerous researchprojects. He was awarded the Dean's Research Excellence Award in 2019 and the College of Business Teaching Excellence Award in 2020. Prior to joining the City University of Hong Kong, he was on the faculty of HKUST Business School. He is an Associate Editor of Naval Research Logistics and Journal of the Operations Research Society.


Awards Award TitleInstitution
Best Paper Award Decision Sciences Journal
Honorable Mention, University Teaching Excellence Award City University of Hong Kong
Teaching Excellence Award City University of Hong Kong(College of Business)
Dean’s Research Excellence Award City University of Hong Kong(College of Business)
Nicholson Student Paper Competition INFORMS


Research Grants PI: "Supply Chain Management Under Panic Buying and Hoarding
Dynamic Sourcing Management with Quality Uncertainty and Consumer Learning
Inventory Management with Scarcity Effect and Lost-Sales
Just-in-Time, Cost Uncertainty and Strategic Customers
Supply Chain Contracting and Customer Substitution Behavior under Retail Competition
Contracting, Renegotiation and Competition in Supply Chains", General Research Fund - Hong Kong Research Grants Council, (2008-2010), Shum and Simchi-Levi


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Administrative Assignments PeriodNamePosition
8/2020 - Now College of Business Associate Dean (Undergraduate Programs)
1/2014 - 7/2020 BBA in Business Operations Management Program Leader


Publications Journal Publications and Reviews Wang, Jiayun; Shum, Stephen; Feng, Gengzhong / Supplier's pricing strategy in the presence of consumer reviews. January 2022; In: European Journal of Operational Research. Vol. 296, No. 2, pp. 570-586

Lu, Jizhou; Feng, Gengzhong; Shum, Stephen; Lai, Kin Keung / On the value of information sharing in the presence of information errors. November 2021; In: European Journal of Operational Research. Vol. 294, No. 3, pp. 1139-1152

Lei, Yong; Liu, Qian; Shum, Stephen / Managing return policies with consumer resale. May 2021; In: Naval Research Logistics.

Zhang, Tao; Li, Gang; Cheng, T. C. Edwin; Shum, Stephen / Consumer Inter-Product Showrooming and Information Service Provision in an Omni-Channel Supply Chain. October 2020; In: Decision Sciences. Vol. 51, No. 5, pp. 51

Lei, Yong; Liu, Qian; Shum, Stephen / Warranty pricing with consumer learning. December 2017; In: European Journal of Operational Research. Vol. 263, No. 2, pp. 596-610

Shum, Stephen; Tong, Shilu; Xiao, Tingting / On the impact of uncertain cost reduction when selling to strategic customers. March 2017; In: Management Science. Vol. 63, No. 3, pp. 843-860

Chen, Xin; Hu, Peng; Shum, Stephen; Zhang, Yuhan / Dynamic stochastic inventory management with reference price effects. November 2016; In: Operations Research. Vol. 64, No. 6, pp. 1529-1536

Hu, Peng; Shum, Stephen; Yu, Man / Joint inventory and markdown management for perishable goods with strategic consumer behavior. January 2016; In: Operations Research. Vol. 64, No. 1, pp. 118-134

Chen, Xin; Shum, Stephen; Simchi-Levi, David / Stable and coordinating contracts for a supply chain with multiple risk-averse suppliers. March 2014; In: Production and Operations Management. Vol. 23, No. 3, pp. 379-392

Liu, Qian; Shum, Stephen / Pricing and capacity rationing with customer disappointment aversion. September 2013; In: Production and Operations Management. Vol. 22, No. 5, pp. 1269-1286

Chen, Ying-Ju; Shum, Stephen; Xiao, Wenqiang / Should an OEM retain component procurement when the CM produces competing products?. September 2012; In: Production and Operations Management. Vol. 21, No. 5, pp. 907-922



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