Shen Jing
性别：女
职称：教授、博导
E-mail：jshen@pku.edu.cn
所在部门：情报学教研室
研究方向
信息分析、管理咨询、智库研究、知识服务创新
教育背景
?1984年毕业于中国电子科技大学微电子学专业，获工学学士学位；
?1987年毕业于南京大学信息管理系图书馆学专业，获文学学士学位；
?1993年毕业于北京大学信息管理系情报学专业，获理学硕士学位；
?2005年毕业于北京大学信息管理系情报学专业，获管理学博士学位。
工作经历
?1984.08-1990.08电子科技大学图书馆助理馆员、图书馆员；
?1993.04-2000.07北京大学信息管理系讲师；
?2000.08-2012.07北京大学信息管理系副教授；
?2012.08–至今北京大学信息管理系教授；
?1996.03-1996.09美国俄亥俄州立大学费希尔商学院（FISHER College of Business, Ohio State University, USA）高级访问学者；
?2002.11-2003.11美国加州大学洛杉矶分校安德森商学院（UCLA Anderson School of Management, University of California, Los Angeles, USA）高级访问学者。
代表著作
?《信息服务学导论》（合著，北京大学出版社, 2017）
?《知识型服务业的服务创新》（专著，北京图书馆出版社, 2006）
?《咨询理论与实务》（编著，中国电力出版社, 2000）
?《情报学与信息管理的主战场－北京大学情报学与信息管理论坛文集》（第一副主编，北京大学出版社，2011）
学术论文
?中国智库微博内容特征分析--基于新浪微博的实证研究.情报科学[J], 2019, 37(12):3-10
?基于客户需求的中国高校智库知识服务发展路径探究[J].技术经济,2019,38(9):50-57
?数据驱动的开放式营销咨询模型构建与应用[J].技术经济,2019,38(05):103-109
?管理咨询公司的开放式创新组织模式研究.技术经济[J],2019,38(1):56-62,128
?中国社会智库人才机制创新研究[J].中国科技资源导刊,2019,51(1):92-102
?不同文化视域下社交网络用户知识共享行为动机研究[J].中国图书馆学报, 2019,45(239):30-51
?社交网络群组用户知识共享行为动机研究：以Facebook Group和微信群为例[J].情报学报,2018,37（10）:1022-1033
?公共文化服务促进创新文化发展作用探究[J].图书馆杂志，2018，329（9）：4-11
?国际大都市创新能力评价指标体系构建及应用[J].技术经济, 2018,37（2）:43-51
?社交网络用户知识分享研究：特征、内容与展望[J]. 图书情报知识，2018，181（1）：120-130
?知识服务模式研究的现状、热点与前沿[J].图书情报工作，2018，62（10）：116-125
?管理咨询的服务方式及影响因素研究[J].情报理论与实践，2018,41(4):44-49
?服务创新保护研究综述[J].图书情报工作，2017，61（16）：66-75
?基于开放式创新的智库知识管理模型构建及应用[J].图书情报工作，2017，61（2）：121-128
?数据挖掘技术在信息咨询研究中的应用[M]//情报学与信息管理研究文集. 北京：北京大学出版社, 2017,67-80
?管理咨询公司全球化与专业化发展的关系[J].技术经济, 2017,36（7）:36-42
?差异化视角下管理咨询业品牌构成要素模型[J].技术经济，2016，35（10）：94-101
?中国物流业服务创新能力评价[J].技术经济, 2016,35（5）:38-45,131，被《物流管理》（2016第8期）全文转发。
?中国B2B电子商务业服务创新能力评价[J].情报科学，2016,34（2）:3-8,14.
?欧盟创新评价指标体系的演变及启示[M]//《创新与创业管理（第13辑）-研发、创新与创业管理》，北京:清华大学出版社，2015:74-92.
?高端服务业的国际比较及启示[J].技术经济，2015，34（12）：24-33
?论北京市高端服务业的内涵与外延[J].技术经济，2015，34（9）：38-43
会议论文
?Jing Shen, Hong Wang, Mang Qin, Mengya Zhang. (2011). Development Trends of Evaluation Research on Service Innovation. In AIE2011 Annual Conference, Beijing, China.
?Jing Shen, ChaoshiMeng, Tingting Zhang. (2010). The Measurement of Service Innovation of Telecommunication in China，In 2010 IEEE ICCASM,Taiyuan,China.
?Jing Shen, Hong Wang, Rong Sun, Tingting Zhang. (2009).On the Evaluation of Service Innovation in Hi-Tech Service Industry in China. In ISOneWorld2009, Las Vegas, USA.
?Jing Shen. (2007). Application of Knowledge Management in China’s Commercial Information Websites: A Value-added Information Service Chain. In 2007 IEEE SMC. Montreal,Canada.
科研项目
?2018年国家社科基金重点项目“基于创新驱动的中国特色新型智库知识服务发展机制研究”（18ATQ004）；
?2015年国家社科重大基金项目“知识融合”子课题“知识融合理论”（15ZDB129）；
?2013年度北京市哲学社会科学规划项目“北京高端服务业的发展路径与对策研究”（13JGB012）；
?2011年度教育部人文社会科学研究规划基金项目：中国现代服务业创新能力评价的理论与实证研究（11YJA870020）。

教授课程
本科生课程：管理学原理、咨询理论与方法、信息服务；
研究生课程：管理咨询专题、知识服务及创新研究。

社会兼职
系学术委员会和学位委员会委员、情报学教研室副主任,信息行为研究室主任；
北京大学信息化与人类信息行为研究所副所长；
北京大学国家现代公共文化研究中心副主任、文化和旅游部公共文化研究（北京大学）基地副主任等。

Jing Shen
Professor, Ph.D. in Information Science, DoctoralSupervisor
Department of Information Management, Peking University
Email:jshen@pku.edu.cn

RESEARCH INTERESTS
Information analysis, Management consulting, Think tank research, Knowledge service innovation
EDUCATION
?Ph.D. in Information Science, Peking University, China, 2005
?M.S. in Information Science, Peking University, China, 1993
?B.A. in Library Science, Nanjing University, China, 1987
?B.E.inMicroelectronics, University of Electronic Science and Technologyof China, China, 1984
WORK EXPERIENC
?2012.08-present Professor, Department of Information Management, Peking University
?2000.08-2012.07 Associate Professor, Department of Information Management, Peking University
?1993.04-2000.07 Lecturer, Department of Information Management, Peking University
?1984.08-1990.08 Assistant Librarian,Librarian,Library, University of Electronic Science and Technologyof China
?2002.11-2003.11 Senior Visiting Scholar,UCLA Anderson School of Management,University of California, Los Angeles, USA
?1996.03-1996.09 Senior Visiting Scholar,Fisher College of Business, Ohio State University, USA
PUBLISHED BOOKS
?Jianlong Chen, Jing Shen. (2017)." Introduction to information services". Peking University Press.
?Jing Shen. (2006)."Service innovation in KIBS". Beijing Library Press.
?Jing Shen. (2000)."Consulting theory & application". China Electric Power Industry Press.
?First deputy editor. (2011)."The Main Battlefield of Information Science and Information Management - Proceedings of Information Science and Information Management Forum in Peking University". Peking University Press.
JOURNAL PAPERS
?Jing Shen, Lu Zhang, Ruojia Wang.(2019). Analysis on Microblog Content Features of Think Tanks in China--An Empirical Study Based on Sina Microblog. Information Science, 37(12):3-10.
?Jiaxin Yang, Lu Zhang, Jing Shen*.(2019). Research on the Development Path of Chinese University Think Tanks' Knowledge Service Based on Clients' Requirements. Technology Economics , 38(9):50-57.
?Jing Shen, Mengyue Yu, Ruili Geng.(2019). Construction and Application of Data-driven Open Marketing Consulting Model. Technology Economics, 38(05):103-109.
?Jing Shen, Yu Bi, Mengyan Yun.(2019). Open Innovative Organization Modes in Management Consulting Firm. Technology Economics, 38(1):56-62,128.
?Jing Shen, Lu Zhang, Ying Liu.(2019).Research on the Innovation of Talent Mechanism in Social Think Tanks. China Science & Technology Resources Review, 51(1):92-102.
?Ruili Geng, Jing Shen*.(2019). Research on SNS Users' Knowledge Sharing Motivation from Different Cultural Perspectives.Journal of Library Science in China,45(239):30-51.
?Ruili Geng, Jing Shen*.(2018).Research on Motivations for Members' Knowledge Sharing Behavior in Social Networking Groups: The Case of a Facebook Group and a WeChat Group.Journal of the China Society for Scientific and Technical Information, 37(10):1022-1033.
?Jing Shen, Qinxin Li.(2018). Exploring the Role of Public Cultural Service in Promoting the Development of Innovation Culture. Library Journal, 37(09):20-26+128.
?Jing Shen, Ying Liu, Yuhang Zhao.(2018).Construction for Innovation Evaluation Index System of International Metropolis and Its Application.Technology Economics,37(2):43-51.
?Ruili Geng, Jing Shen*.(2018).Research on Knowledge Sharing of Social Networking Users: Features, Contents and Prospects. Document, Information& Knowledge,181(1):120-130.
?Lu Zhang, Jing Shen*. (2018). The Current Status, Hotspots, and Frontiers of Research on Knowledge Service Mode. Library and Information Service, 62(10):115-125.
?Jing Shen, Lu Zhang, Zhaohan Wang. (2018). Research on Service Styles and Influencing Factors of Management Consulting. Information Studies: Theory & Application, 41(4):44-49.
?Jing Shen, Ruili Geng, Lu Zhang. (2017).Research Status and Trends of Service Innovation Protection. Library and Information Service, 61(16):66-75.
?Ruili Geng, Jing Shen*. (2017). The Building and Application of Knowledge Management Model of Think Tank Based on Open Innovation. Library and Information Service, 61(2):121-128.
?Jing Shen, Yuhang Zhao, Bingrong Zhao, et al.(2017). The Application of Data Mining Technology in Information Consulting Research. Collection of Research Papers on Information Science and Information Management. Peking University Press, 67-80.
?Jing Shen, Qiaofang Huang, Xiaoshuang Song.(2017). Relationship between Globalization Development and Specialization Development in Management Consultant Company. Technology Economics, 36(7):36-42.
?Jing Shen, Mengyan Yun, Ruili Geng. (2016).Brand Inscape Model for Management Consulting Industry Under Differentiation Perspective. Technology Economics, 35(10):94-101.
?Jing Shen, Ruili Geng, Zhonghua Chen. (2016).Evaluation on Service Innovation Capability of Logistics Industry in China. Technology Economics, 35(5):38-45,131. (Reprinted by Logistics Management, 2016,(8)).
?Jing Shen, Ruili Geng, Ming Gu.(2016).The Evaluation of Service Innovation Capability in B2B E-Commerce Industry in China. Information Science, 34(2):3-8,14.
?Jing Shen, Yuhang Zhao, Ruili Geng. (2015).Evolution of European Index System and Innovation Evaluation Its Enlightenment. Management of Innovation and Entrepreneurship, 74-92.
?Jing Shen, Yue Leng, Ruili Geng. (2015).International Comparison of Knowledge Intensive Business Services in Beijing and its Enlightenment. Technology Economics, 34(12):24-33.
?Jing Shen, Qing Zhou. (2015).Connotation and Denotation of KIBS in Beijing. Technology Economics, 34(9):38-43.
PROCEEDING PAPERS
?Jing Shen, Hong Wang, Mang Qin, Mengya Zhang. (2011). Development Trends of Evaluation Research on Service Innovation. In AIE2011 Annual Conference, Beijing, China.
?Jing Shen, Chaoshi Meng, Tingting Zhang. (2010).The Measurement of Service Innovation of Telecommunication in China，In 2010 IEEE ICCASM,Taiyuan, China.
?Jing Shen, Hong Wang, Rong Sun, Tingting Zhang. (2009).On the Evaluation of Service Innovation in Hi-Tech Service Industry in China. In ISOneWorld2009, Las Vegas, USA.
?Jing Shen. (2007). Application of Knowledge Management in China's Commercial Information Websites: A Value-added Information Service Chain. In 2007 IEEE SMC. Montreal, Canada.
RESEARCH PROJECTS
?2018.06-2022.06 Host "Research on the Knowledge Service Development Mechanism of New think tank with Chinese Characteristics Driven by Innovation" granted by KeyProject ofNational Social Science Foundation of China(18ATQ004).
?2015.06-2020.06 Host sub-project "Theory of Knowledge Fusion"granted by Major Project ofNational Social Sciences Foundation of China(15ZDB129).
?2014.01-2015.12 Host "Development Path and Strategy of High-endServices in Beijing" granted by Beijing Philosophy and Social Sciences Planning Project(13JGB012).
?2012.01-2016.06 Host "Theoretical and Empirical Research on the Evaluation of Modern Services Innovation Capability in China" granted by Humanities and Social Sciences Research and Planning Project ofMinistry of Education of China(11YJA870020).
TEACHING WORK
?Postgraduate: Management Consulting Topics; Knowledge Services and Innovation Research
?Undergraduate: Principles of Management Science; Consulting Theory and Methods; Information Services
SOCIAL WORK
?Committee Memberof Academic Board and Degree Board, Deputy Director of Information Science Teaching and Research Section, Director of Information Behavior Research Section in Department of Information Management, Peking University;
?Deputy Director of Institute of Informatization and Human Information Behavior, Peking University;
?Deputy Director of the National Modern Public Culture Research Center, Peking University;
?Deputy Director of the Public Culture Research BaseatPeking University, awarded by Ministry Of Culture and Tourism.